Delivery Lead, Digital Experience & Drupal

Department of Government Services; Melbourne; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Department of Government Services – Melbourne is seeking a Delivery Lead (Digital Experience Enablement) to guide a senior engineering team responsible for Single Digital Presence and the Drupal platform within Victoria’s government.

You will lead multi-disciplinary engineers, drive reusable digital patterns and ensure high-availability, secure, scalable services across content and transaction platforms in a hybrid Agile/Waterfall environment.

Qualifications

• Experience leading technical teams responsible for large‑scale digital platforms or customer‑facing online services.
• Strong expertise in Drupal platforms, digital technologies, modern engineering practices, and service reliability.
• Ability to lead complex technology initiatives and deliver outcomes through Agile, Waterfall, or hybrid delivery approaches.
• Exceptional stakeholder engagement and influencing skills, with the ability to build trusted relationships and navigate competing priorities.
• Strong strategic thinking and problem‑solving capabilities, with a focus on delivering user‑centred and community‑focused digital services.
• A collaborative and inclusive leadership style, with a commitment to developing high‑performing teams and driving continuous improvement.

Responsibilities

• Lead, coach and develop a senior multidisciplinary engineering team across Drupal, front-end, and full-stack practices, creating a positive, inclusive and high-performing team culture.
• Oversee the delivery, operation and ongoing improvement of Single Digital Presence as the Victorian Government’s central content management system for content websites.
• Maintain responsibility for the Drupal platform and related engineering practices, ensuring the platform remains secure, reliable, maintainable and fit for whole-of-government use.
• Drive efficiencies across SDP and Service Victoria platforms by identifying reusable patterns, shared capabilities and repeatable digital experience approaches for both content and transaction services.

Skills

Leadership

Drupal

Hybrid delivery

Stakeholder engagement

Strategic thinking

Team development

Tools

Drupal

Job description

Department of Government Services – Melbourne is seeking a Delivery Lead (Digital Experience Enablement) to guide a senior engineering team responsible for Single Digital Presence and the Drupal platform within Victoria’s government.

You will lead multi-disciplinary engineers, drive reusable digital patterns and ensure high-availability, secure, scalable services across content and transaction platforms in a hybrid Agile/Waterfall environment.