Product Manager - ecommerce

Profusion Group; Sydney; On-site; AUD 130,000 - 170,000; Full time

Job summary

Profusion Group is seeking an experienced Product Manager with exposure to online payments, digital payments or eCommerce to help shape and grow a key payments product in the Australian market.

You’ll own product strategy, roadmap and prioritisation; use customer insight, data and experimentation to drive decisions; champion the merchant and customer experience across the payment journey; translate commercial opportunities into product outcomes and growth.

Qualifications

• 2–3+ years’ experience in product management.
• Experience with online payments, digital payments, eCommerce or fintech.
• Understanding of how online payments work from checkout to settlement.
• Strong product discovery, experimentation and prioritisation skills.
• Customer-focused mindset using data to drive decisions.
• Ability to connect product decisions to business outcomes.

Responsibilities

• Own product strategy, roadmap and prioritisation.
• Use customer insight, data and experimentation to drive decisions.
• Champion the merchant and customer experience across the payment journey.
• Translate commercial opportunities into product outcomes and growth.
• Work across Technology, Risk, Operations, Sales and Customer teams.
• Navigate scheme, PCI and regulatory requirements.
• Measure success metrics such as approval rates, checkout conversion, activation, NPS and revenue.
• Bring understanding of digital payments to evolve the product in the Australian market.

Skills

Product management

Online payments

Fintech

Data-driven decisions

Stakeholder management

Checkout/payment flows

Job description

Product Manager – Digital Payments
Contract until end of May 2027 | $812 per day including super

We’re looking for an experienced Product Manager with exposure to online payments, digital payments or eCommerce to help shape and grow a key payments product in the Australian market.

You don’t need to have worked for a PSP, gateway or acquirer. If you understand online payments and have strong product management experience, we want to hear from you.

What you’ll do:

• Own product strategy, roadmap and prioritisation.


• Use customer insight, data and experimentation to make better product decisions.


• Champion the merchant and customer experience across the payment journey.


• Translate commercial opportunities into product outcomes and growth.


• Work across Technology, Risk, Operations, Sales and Customer teams.


• Navigate scheme, PCI and regulatory requirements.


• Measure what matters - from approval rates and checkout conversion to activation, NPS and revenue.


• Bring your understanding of digital payments to help evolve the product and differentiate in the Australian market.

What we’re looking for:

• 2–3+ years’ experience in product management, ideally across online payments, digital payments, eCommerce, fintech or a related space.


• Any meaningful experience or exposure to online or digital payments - you don’t need to be a payments specialist.


• An understanding of how online payments work, from checkout through authorisation and settlement.


• Strong product fundamentals across discovery, experimentation, prioritisation, roadmap ownership and stakeholder management.


• A customer-first mindset, using research and data to drive decisions.


• Commercial acumen and the ability to connect product decisions to business outcomes.