Product Manager - Digital Agentic Banking

Macquarie Group; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Wellbeing leave

Parental leave

Volunteer leave

Gender affirmation leave

Employee assistance program

Learning and development support

Hybrid working arrangements

Work from home equipment reimbursement

Job summary

Macquarie Group’s Product team is responsible for the strategy, delivery and governance of Q, Macquarie’s customer-facing AI agent, and the agentic banking capabilities that support it. You will lead the delivery of strategic initiatives, manage a portfolio of initiatives, and collaborate with business, technology and risk teams to drive customer value while maintaining governance.

You will lead a small team, shaping product strategy and delivering meaningful outcomes for customers and the

Qualifications

• Extensive experience owning product strategy and delivery in regulated or similarly complex environments.
• Strong commercial and risk judgement, with the ability to assess platform and vendor options, balance competing priorities, and make informed decisions independently.
• Experience managing multiple concurrent initiatives and collaborating with a range of delivery partners and stakeholders to achieve successful outcomes.
• Demonstrated ability to lead complex strategic programmes, build trusted relationships with senior stakeholders, and influence across business, technology and risk functions.
• Previous people leadership experience, with the ability to connect product, platform and technology decisions to measurable customer and business outcomes.

Responsibilities

• Lead the delivery of strategic initiatives that support the ongoing evolution of Q and the development of new agentic banking capabilities.
• Manage a portfolio of initiatives, collaborate with business, technology and risk teams, and provide commercial and risk-informed decision-making on platform and vendor solutions.
• Lead a small team, helping to shape product strategy and deliver meaningful outcomes for customers and the business.

Job description

Product Manager - Digital Agentic Banking

Our Product team is responsible for the strategy, delivery and governance of Q, Macquarie’s customer-facing AI agent, and the agentic banking capabilities that support it. Working across banking experiences, the team expands where Q is available, enhances how it understands customer needs, and delivers automation solutions that improve customer outcomes while maintaining appropriate governance and risk controls.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

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As a Product Manager, you will lead the delivery of strategic initiatives that support both the ongoing evolution of Q and the development of new agentic banking capabilities. You will manage a portfolio of initiatives, collaborate with business, technology and risk teams, and provide commercial and risk-informed decision-making on platform and vendor solutions. You will also lead a small team, helping to shape product strategy and deliver meaningful outcomes for customers and the business.

What you offer

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• Extensive experience owning product strategy and delivery within a regulated or similarly complex environment, including both established platforms and new product capabilities
• Strong commercial and risk judgement, with the ability to assess platform and vendor options, balance competing priorities, and make informed decisions independently
• Experience managing multiple concurrent initiatives and collaborating with a range of delivery partners and stakeholders to achieve successful outcomes
• Demonstrated ability to lead complex strategic programmes, build trusted relationships with senior stakeholders, and influence across business, technology and risk functions
• Previous people leadership experience, with the ability to connect product, platform and technology decisions to measurable customer and business outcomes

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Inclusion at Macquarie

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We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.