Product Manager

Black Dog Institute; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work

35h week

Salary packaging

Family-friendly culture

Pet friendly workplace

Wellbeing leave & leave options

Job summary

Black Dog Institute in Randwick, NSW, is seeking a Product Manager (my Compass) to develop, deliver and manage the product in line with grant guidelines and research. You will translate evidence into scalable, real-world solutions, optimise the product funnel and report on performance.

You will work with researchers, engineers, and vendors to prioritise features, maintain lifecycle, and ensure accessibility and ethics in product decisions.

Qualifications

• Minimum 2+ years in a product management or related role.
• Experience managing a digital product end-to-end, including roadmap planning, delivery, optimisation, and lifecycle management.
• Strong analytical skills to define, track, and interpret product metrics.
• Proven ability translating user research into actionable product features.
• Experience collaborating with engineering, design, research and vendors to deliver on time and budget.
• Excellent communication to represent user voice and influence stakeholders at all levels.

Responsibilities

• Analyze current product performance and identify areas for improvement.
• Develop a product strategy and roadmap in collaboration with researchers.
• Coordinate with internal teams and external vendors to deliver roadmap items on time and budget.
• Map user jobs-to-be-done by segment to align roadmap with needs.
• Ensure reporting aligns with product management best practice and governance.

Skills

Product management

Analytics

Stakeholder management

Agile / Lean

Cross-functional collaboration

User research

Data governance

Job description

Located on the lands of the Bidiagal Clan of the Dharawal Nation (Randwick, NSW), Black Dog Institute is the only Medical Research Institute in Australia to investigate mental health across the full lifespan, our aim is to create a mentally healthier world for everyone. For over 20 years, we have been at the foreground of mental health research and have maintained a reputation as the face of mental health research and treatment in Australia.

Through our unique ‘translational’ research approach, we turn our world-class research into treatments, prevention strategies, clinical services, educational programs, and e-health products. These allow us to continue our work in leading Australia’s population health response, and champion the ongoing conversation of mental health in our society.

Our work is used to distributed through the public and is used to drive evidence informed change across the mental health sector, setting the foundation for a brighter and healthier future for all.

• Hybrid work, 1-2 days per week in office (choose your days, consistent team collaboration days where possible)
• 35 hour work week,flexible hours agreements & 9-day fortnights
• Salary Packaging: $15,900.00 of your base salary tax free & up to $2650.00 meal & entertainment
• Family first, people first culture, we put our research into action at work to make sure we maintain mental health and wellbeing at work
• Pet friendly workplace
• Leave benefits including public holiday swap, gifted annual leave, and wellbeing leave

The Role

The purpose of the Product Manager (my Compass) role is to develop, deliver and manage the myCompass product and associated solutions in line with grant guidelines and BDI’s research, to ensure it effectively translates and scales for the general market.

Duties & Responsibilities

• Conduct analysis of current product performance, identifying areas for improvement and optimisation.
• Understand user pain points and jobs-to-be-done to inform a clear product roadmap.
• Carry out targeted user research where necessary to address blind spots.
• Develop a product strategy (in collaboration with the Lead Researcher) that maximises impact.
  
• Champion the user perspective in all product discussions and decisions.
• Partner with researchers to map user jobs-to-be-done by segment and ensure the roadmap aligns with these needs.
• Ensure product decisions consider those with lived and living experience, First Nations people and accessibility
  
• Define and monitor key product metrics to evaluate engagement, impact, and overall performance.
• Optimise the product funnel using data-led insights to guide prioritisation and decision-making
• Ensure reporting aligns with product management best practice.
• Share insights across the organisation to inform broader strategy and operations.
  

Support Product Delivery

• Prioritise features, bugs, optimisations, and technical debt based on user outcomes, performance, and cost.
• Collaborate with internal teams (technical, design), external vendors and product colleagues to support delivery of roadmap items.
• Ensure on-time and on-budget delivery through effective coordination with stakeholders.
• Own ongoing product maintenance and lifecycle management.
  

Evidence Translation & Research Collaboration

• Work closely with research teams to identify opportunities for product innovation grounded in the latest evidence.
• Co-design product features that balance research integrity with real-world usability and adoption.
  

Governance, Reporting & Compliance

• Contribute to strategic, operational, and business planning processes.
• Deliver regular reports on product performance, roadmap progress, and emerging risks.
• Ensure compliance with policies, including data governance, ethics, and mental health safety standards.
• Contribute to annual reporting activities to the funder.
  

Work Health and Safety (WHS)

• Ensure personal and team compliance with WHS legislation and Institute WHS procedures.
• Proactively identify and mitigate WHS hazards and risks.
• Report any WHS hazards and significant issues to Director, People & Culture or delegate and via the Reporting tool Rely.
• Foster a culture of safety, wellbeing, and accountability within product and development teams.

Skills & Experience Required

The successful candidate will be a strategic and user-focused Product Manager with a proven ability to deliver impact in complex environments. They will combine strong analytical skills with creativity, stakeholder management, and the ability to translate evidence into scalable, real-world solutions.

• Minimum 2+ years in a product management or related role.
• Demonstrated experience managing a digital product end-to-end, including roadmap planning, delivery, optimisation, and lifecycle management.
• Strong analytical skills with the ability to define, track, and interpret product metrics to drive data-informed decisions.
• Proven ability to translate user research and jobs-to-be-done insights into actionable product strategies and features.
• Experience collaborating with cross-functional teams (engineering, design, research, vendors) to deliver products on time and within budget.
• Excellent communication skills with the ability to represent the user voice and influence stakeholders at all levels.
• Understanding of governance, compliance, and ethical considerations, particularly in relation to data and/or health products.
• Strong organisational and prioritisation skills, with the ability to balance strategy, delivery, and operational demands.
• Experience working with external vendors or partners to deliver product outcomes.
• Experience working in a research-driven or evidence-based environment (e.g., health, education, government).
• Familiarity with mental health or wellbeing-related products, services, or safety standards.
• Knowledge of agile and lean product development practices.

Inclusion at BDI

We are committed to fostering an inclusive and accessible recruitment experience where all candidates can fullyparticipatein the process.

We warmly encourage applications from First Nations peoples, culturally and raciallydiversecommunities, LGBTQIA+ individuals, people with disabilities, and others from underrepresented backgrounds.

We recognise that not everyone has had equal access to opportunities, and valuable skills and perspectives can be gained through diverse life experiences.

If this role excites you but youdon’tmeet every listed requirement, we still encourage you to applyasyourlived experienceand insights are important to us.

Accessibility

If you have accessibility requirements or require information in an alternative format, pleaseemail ***************@blackdog.org.au

Privacy

We respect your privacy and confidentiality. We only provide information to other staff where it is needed to arrange workplace adjustments.

Commencement of employment with the Institute is subject to the completion of relevant pre-employment checks, include reference checks, a National Criminal History Check, and other role-specific requirements.
These checks are conducted in line with the Institute’s commitment to providing a safe, respectful and inclusive environment for all employees, and check outcomes are reviewed and applied fairly and in accordance with the inherent requirements of the role