Product Enablement Program Manager

Simpro; Brisbane; Vor Ort; AUD 120.000 - 180.000; Vollzeit

Zusammenfassung

Simpro Group ships new products across brands; as Product Enablement Manager you bridge Product and the field, translating roadmap updates into role‑specific training so our customer‑facing teams are confident, certified, and launch‑ready.

You’ll architect group‑wide enablement, deliver Tier‑1 certifications for major releases, tailor programs for Sales, Implementation and Support, convert complex tech into practical assets, and track metrics to show leadership real‑time readiness.

Qualifikationen

• 3–5+ years in technical product enablement, solutions engineering, or technical project management within an enterprise SaaS environment.
• AI tools experience to accelerate content creation and ability to dissect complex SaaS architectures for technical/commercial audiences.
• Hands‑on experience building structured LMS‑driven certification programs, technical assessments, and sandbox lab environments.
• Cross‑functional alignment with product managers, engineering teams, and customer‑facing teams across a multi‑brand/global group.
• Comfort operating at global scale, across time zones, with distributed field teams.

Aufgaben

• Architect Group‑Wide Enablement: Partner with Product Managers, Technical Leads, and PMMs from design through GA across Simpro Group ecosystem.
• Deliver Tier‑1 Certifications: Design and run training and certification programs for major releases.
• Empower Technical & Commercial Teams: Tailor enablement programs for distinct technical and GTM disciplines, from Sales to Implementation Consultants and Support Engineers.
• Translate Complex Tech into Practical Assets: Turn product specs and workflows into interactive enablement, live demos, technical battlecards, e‑learning, and quick‑ref guides.
• Support Launch KPIs & Project Delivery: Provide targeted project management support for major releases, aligning enablement deliverables with adoption and launch goals.
• Deliver Executive Visibility: Track certification metrics for leadership dashboards and feed field feedback back into Product roadmaps.
• Leverage AI Workflows: Use AI tools to rapidly generate, adapt, and scale learning assets and documentation.

Kenntnisse

Technical enablement

Solutions engineering

Project management

AI tooling

Cross-functional alignment

Tools

Salesforce

Articulate

Asana

Jobbeschreibung

Job

When Simpro Group ships a new product or feature, hundreds of team members across all our brands and regions need h to sell it, implement it and support it seamlessly from day 1. As Product Enablement Manager, you are the bridge between Product and the field, turning roadmap updates into role-specific training so our customer-facing teams are confident, certified, and launch-ready.

What You’ll Do

• Architect Group-Wide Enablement: Partner directly with Product Managers, Technical Leads, and PMMs from early roadmap design through to GA across the entire Simpro Group ecosystem. .
• Deliver Tier-1 Certifications: Design and execute high-impact training and certification programs for major releases.
• Empower Technical & Commercial Teams: Tailor enablement programs for distinct technical and GTM disciplines, from Sales to Implementation Consultants and Support Engineers.
• Translate Complex Tech into Practical Assets: Turn complex product specs, and workflows into interactive enablement, live demos, technical battlecards, e-learning, and quick-ref guides.
• Support Launch KPIs & Project Delivery: Provide targeted project management support for major releases, aligning enablement deliverables so Product Managers have the operational backing needed to hit their adoption and launch goals.
• Deliver Executive Visibility: Track certification metrics to give leadership real-time readiness dashboards, while funneling technical field feedback back into Product roadmaps.
• Leverage AI Workflows: Harness modern AI tools and workflows to rapidly generate, adapt, and scale role-specific learning assets, synthetic datasets, and technical documentation.

What You’ll Bring

• Background: 3–5+ years in technical product enablement, solutions engineering, or technical project management within an enterprise SaaS environment. s
• AI & Technical Aptitude: Practical experience using AI tools to accelerate content creation, alongside a knack for rapidly dissecting complex SaaS architectures for technical and commercial audiences.
• Program Engineering: Hands‑on experience building structured, LMS-driven certification programs, technical assessments, and sandbox lab environments.
• Cross‑Functional Alignment: Proven success working alongside product managers, engineering teams, and customer‑facing teams across a multi‑brand or global group structure.
• Global Scale: Comfort executing programs across time zones for a diverse, distributed field organization.

Nice to have:

• Experience with Salesforce, Articulate or Asana beneficial.

How we’ll measure success

• Full group certification completed before global go‑live
• Reduced time‑to‑competency across all technical and customer‑facing roles
• High post‑launch technical confidence
• Accelerated feature adoption and time‑to‑value for customers

Our Core Values

While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

We Are One Team

We Are Customer Centric

We Are Growth Minded

We Are Accountable

We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best‑of‑class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .

Visitsimprogroup.com/au/company/careersto learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

*Please note, no agencies will be accepted in the recruitment of this role.