Product Enablement Program Manager

Simpro Software Pty Ltd; Brisbane; Presencial; AUD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Simpro Group is seeking a Product Enablement Manager to bridge Product and field teams, turning roadmap updates into role-specific training for customer-facing colleagues across the Simpro Group.

You will design certification programs, tailor content for Sales, Implementation Consultants and Support Engineers, and drive launch readiness with analytics and AI-powered assets across time zones.

Formación

• 3–5+ years in technical product enablement, solutions engineering, or technical project management within an enterprise SaaS environment.
• Practical experience using AI tools to accelerate content creation for technical and commercial audiences.
• Hands-on experience building LMS-driven certification programs, technical assessments, and sandbox lab environments.
• Cross-functional collaboration with product managers, engineering teams, and customer-facing teams across a multi-brand or global group.
• Comfort working across time zones in a distributed field organization.
• Nice to have: Salesforce, Articulate or Asana experience.

Responsabilidades

• Architect Group-Wide Enablement: Partner with Product Managers and PMMs from early roadmap design through GA across the Simpro Group ecosystem.
• Deliver Tier-1 Certifications: Design and execute training and certification programs for major releases.
• Empower Technical & Commercial Teams: Tailor enablement programs for Sales, Implementation Consultants and Support Engineers.
• Translate Complex Tech into Assets: Turn product specs into interactive enablement, demos, battlecards, e-learning, and quick-ref guides.
• Support Launch KPIs: Provide project management support for major releases and adoption goals.
• Executive Visibility: Track certification metrics and deliver real-time readiness dashboards.
• Leverage AI Workflows: Use AI tools to generate, adapt, and scale learning assets and documentation.

Conocimientos

Technical enablement

Solutions engineering

Technical project management

Cross-functional alignment

Global scale

AI tools experience

Herramientas

Salesforce

Articulate

Asana

Descripción del empleo

Job When Simpro Group ships a new product or feature, hundreds of team members across all our brands and regions need h to sell it, implement it and support it seamlessly from day 1. As Product Enablement Manager, you are the bridge between Product and the field, turning roadmap updates into role-specific training so our customer-facing teams are confident, certified, and launch-ready.

What You’ll Do

• Architect Group-Wide Enablement: Partner directly with Product Managers, Technical Leads, and PMMs from early roadmap design through to GA across the entire Simpro Group ecosystem. .
• Deliver Tier-1 Certifications: Design and execute high-impact training and certification programs for major releases.
• Empower Technical & Commercial Teams: Tailor enablement programs for distinct technical and GTM disciplines, from Sales to Implementation Consultants and Support Engineers.
• Translate Complex Tech into Practical Assets: Turn complex product specs, and workflows into interactive enablement, live demos, technical battlecards, e-learning, and quick-ref guides.
• Support Launch KPIs & Project Delivery: Provide targeted project management support for major releases, aligning enablement deliverables so Product Managers have the operational backing needed to hit their adoption and launch goals.
• Deliver Executive Visibility: Track certification metrics to give leadership real-time readiness dashboards, while funneling technical field feedback back into Product roadmaps.
• Leverage AI Workflows: Harness modern AI tools and workflows to rapidly generate, adapt, and scale role-specific learning assets, synthetic datasets, and technical documentation.

What You’ll Bring

• Background: 3-5+ years in technical product enablement, solutions engineering, or technical project management within an enterprise SaaS environment.
• AI & Technical Aptitude: Practical experience using AI tools to accelerate content creation, alongside a knack for rapidly dissecting complex SaaS architectures for technical and commercial audiences.
• Program Engineering: Hands‑on experience building structured, LMS‑driven certification programs, technical assessments, and sandbox lab environments.
• Cross‑Functional Alignment: Proven success working alongside product managers, engineering teams, and customer‑facing teams across a multi‑brand or global group structure.
• Global Scale: Comfort executing programs across time zones for a diverse, distributed field organization.
• Nice to have: Experience with Salesforce, Articulate or Asana beneficial.

How we’ll measure success

• Full group certification completed before global go‑live
• Reduced time‑to‑competency across all technical and customer‑facing roles
• High post‑launch technical confidence
• Accelerated feature adoption and time‑to‑value for customers

Our Core Values

• We Are One Team
• We Are Customer Centric
• We Are Growth Minded
• We Are Accountable
• We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best‑of‑class onboarding program and supportive team environments.

We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.

Visit simprogroup.com/au/company/careers to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

Please note, no agencies will be accepted in the recruitment of this role.

Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer‑centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth‑minded, constantly learning and evolving. And most of all, we celebrate our successes together!

Simpro Group provides best‑in‑class SaaS field service management solutions to trade and field service businesses worldwide.

The group comprises four industry‑leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, NewZealand and the UK.

Simpro, AroFlo & BigChange provide comprehensive field service management software for growth‑minded trade and field service businesses, while ClockShark specializes in time‑tracking and scheduling software solutions.

Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data‑driven insights to fuel decision‑making.

Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.

Ready to transform your business? Explore our products at simprogroup.com, aroflo.com, bigchange.com and clockshark.com.