Product Discovery Lead — Remote/Hybrid ANZ

ReadyTech Group; Melbourne, Sydney; Hybrid; AUD 150.000 - 220.000; Vollzeit

Benefits dieser Stelle

Birthday off

4 extra leave days/year

ReadyTecher Awards

Hybrid work

Sonder 24/7 access

Parental leave top-up

Leave for miscarriage/endometriosis/ma

ReadyTech merch

Zusammenfassung

ReadyTech is seeking a Product Discovery Lead to build our discovery practice from the ground up. This hands-on role blends research, coaching and product judgment to turn ambiguity into clear next steps, across workforce software with regulatory obligations.

You'll run research, validate problems, and empower PMs across squads to conduct self-serve discovery while partnering with engineering and design to shape what to build next.

Qualifikationen

• Genuine working understanding of product management, engineering and design, not just fluency in one discipline; good at prioritisation and turning ambiguity into clarity.
• An entrepreneurial background, ideally some startup product or founder experience alongside exposure to a larger, more structured organisation.
• Strong discovery and research craft, qualitative and quantitative, equally comfortable running the work yourself and teaching others to run theirs.
• Commercial and market fluency, able to translate signals into evidence-based prioritisation.
• Confidence to challenge product managers and senior stakeholders alike when priorities aren't evidence-backed, disruptive when it's needed, diplomatic about how you get there.
• Comfort building process from scratch rather than inheriting a mature one, and being fine with good while it gets there.
• Fluency with AI tools for research and synthesis, using them to move faster without letting them replace your judgement.

Aufgaben

• Own the Problem Validation gate in our discovery and delivery roadmap, deciding what's evidenced enough to move forward.
• Own the opportunity canvas practice, writing canvases yourself for platform-level initiatives and coaching PMs through theirs for squad-level ones.
• Set and maintain the quality bar for what enters the roadmap, including how it gets prioritised.
• Build a self-serve research process so PMs can confidently recruit, run and interpret their own user research, and step in hands-on when something needs deeper expertise.
• Run discovery on the problems that matter most, complex, cross-squad or platform-level work, working with product managers and engineers to ensure features are desirable, viable and feasible.
• Get in front of customers and users, not just synthesised feedback but actually spending real time with the people who use what we build.
• Coach product managers through discovery and validation day to day, building each team's own capability while serving as a source of guidance and support.
• Partner with leaders across customer success, support, sales and managed services to turn scattered feedback into one structured pipeline of insight.
• Bring commercial and market insight into problem framing through your own research, so priorities rest on evidence rather than instinct or whoever pushed hardest.
• Support post-release measurement, closing the loop on whether what shipped actually solved the validated problem.

Kenntnisse

Product management

Discovery research

Entrepreneurial mindset

Stakeholder management

AI tools for research

Jobbeschreibung

ReadyTech is seeking a Product Discovery Lead to build our discovery practice from the ground up. This hands-on role blends research, coaching and product judgment to turn ambiguity into clear next steps, across workforce software with regulatory obligations.

You'll run research, validate problems, and empower PMs across squads to conduct self-serve discovery while partnering with engineering and design to shape what to build next.