Product Discovery Lead - Hybrid, AI-Driven & Impactful

Readytech; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Birthday leave

Extra leave

Hamilton Island trips

Hybrid work

In-house baristas

Sonder access

Parental leave top-up

Special paid leave

Merch drops

Job summary

ReadyTech is seeking a Product Discovery Lead to build our discovery practice from the ground up, aligning AI-enabled research with practical product decisions across workforce software.

You'll run research and validation with cross‑functional teams, coaching PMs and engineers to translate problems into evidence-based roadmaps while partnering with customer success and sales to gather insights.

Qualifications

• Genuine working understanding of product management, engineering and design.
• Entrepreneurial background, startup experience preferred.
• Strong discovery and research craft, qualitative and quantitative.
• Commercial and market fluency; translate signals into evidence-based prioritisation.
• Confident to challenge product managers and senior stakeholders with evidence.
• Comfort building process from scratch and evolving it over time.
• Fluency with AI tools for research and synthesis.

Responsibilities

• Run discovery on complex cross-squad work with PMs and engineers to ensure desirability, viability and feasibility.
• Get in front of customers and users to gather real insights, not just synthesised feedback.
• Coach product managers through discovery and validation day to day.
• Partner with leaders across customer success, support, sales and managed services to structure feedback into a pipeline of insight.
• Bring commercial and market insight into problem framing with evidence-based prioritisation.
• Support post-release measurement to verify that shipped solutions solved the verified problem.

Skills

Product management

Entrepreneurial background

Discovery research

Commercial & market fluency

Challenge stakeholders

Process design

AI tools for research

Job description

ReadyTech is seeking a Product Discovery Lead to build our discovery practice from the ground up, aligning AI-enabled research with practical product decisions across workforce software.

You'll run research and validation with cross‑functional teams, coaching PMs and engineers to translate problems into evidence-based roadmaps while partnering with customer success and sales to gather insights.