Product Development Manager (Temporary Opportunity Up To 11 Months)

Transport for NSW; Sydney; Hybrid; AUD 150,000 - 167,000; Full time

Benefits offered by this job

Flexible work options

Job summary

Transport for NSW, Sydney Trains is seeking a Product Development Manager for a temporary Fixed Term Full-Time role based in Burwood, NSW. You will support the development and delivery of station products and information to enhance the customer experience across the network.

You will collaborate with engineers, internal stakeholders and external suppliers to gather requirements, develop specifications, and ensure products meet high quality standards and procurement requirements.

Qualifications

• Experience in product development and delivering customer-focused outcomes.
• Ability to work with diverse stakeholders to support product delivery.
• Experience identifying risks and balancing priorities.

Responsibilities

• Support development and delivery of station products and information to improve customer experience.
• Collaborate with engineers, stakeholders and suppliers to gather requirements and develop specifications.
• Support product launches and ensure procurement requirements are met.

Skills

Product development

Stakeholder management

Risk management

Communication

Education

Tertiary qualifications in business or engineering

Job description

Product Development Manager (Temporary Opportunity up to 11 months)

Product Development Manager (Temporary Opportunity up to 11 months)

Organisation/Entity:Sydney Trains

Job category:Projects

Job location: Burwood, NSW, AU, 2134

Job reference number:112455

Employment type:Fixed Term Full-Time

Salary range:$150295.0-$167114.0

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.

In this role, you'll:

The Product Development Manager supports the development and delivery of station products and information that improve the customer experience across Sydney Trains. Working across the product lifecycle, the role contributes to product reviews, stakeholder engagement, design development, and implementation to ensure solutions are safe, compliant, high quality, and fit for purpose.

You will work closely with engineers, internal stakeholders, and external suppliers to gather requirements, develop specifications, support product launches, and ensure products are delivered to agreed standards and procurement requirements.

This is a Temporary Fixed Term Full-Time role for up to 11 months.

About you

You bring experience in product development and a proven ability to build and manage effective working relationships with a wide range of internal and external stakeholders to support successful product delivery. You stay up to date with product development best practices and use benchmarking and insights to help deliver high quality, customer focused outcomes.

You’re skilled at identifying project risks and issues, developing practical solutions, and balancing competing stakeholder priorities. With tertiary qualifications in business or engineering, you bring a thoughtful, structured approach to product development and implementation.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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