Product Design Chapter Lead — Elevate UX Teams

Medibank Private Limited; Victoria; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

Medibank Private Limited is seeking an experienced design leader to lead our Product Design Chapter, elevate design excellence across squads, and champion customer-centred thinking that delivers meaningful outcomes.

Reporting into the Experience Design leadership team, you’ll lead and develop a team of Product Designers while driving quality, consistency, accessibility and design maturity across our digital experiences.

Qualifications

• Significant experience in digital product design and experience leading designers.
• Expertise across UX, UI, interaction design, research, accessibility and design systems.
• Experience working in complex, agile product environments.
• Proven ability to influence senior stakeholders and align cross-functional teams around a shared vision.
• Passionate about creating exceptional customer experiences and building high-performing teams.

Responsibilities

• Lead, coach and develop a team of Product Designers, building capability and creating an environment where people can thrive.
• Set and uplift design standards, practices and governance across multiple squads.
• Partner with Product, Technology and Experience leaders to deliver customer-centred solutions.
• Provide hands-on leadership for complex, strategic and high-impact initiatives.
• Champion accessibility, inclusive design and design system adoption across web and mobile experiences.
• Use customer insights, research and data to inform decisions and improve outcomes.
• Drive continuous improvement across design quality, ways of working and team capability.

Skills

Design leadership

Product design

UX/UI

Accessibility

Design systems

Agile environments

Stakeholder influence

Team development

Job description

Medibank Private Limited is seeking an experienced design leader to lead our Product Design Chapter, elevate design excellence across squads, and champion customer-centred thinking that delivers meaningful outcomes.

Reporting into the Experience Design leadership team, you’ll lead and develop a team of Product Designers while driving quality, consistency, accessibility and design maturity across our digital experiences.