Process Quality Technologist

Kerry; Brisbane; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Professional development

Industry training

Job summary

Kerry is seeking a Process Quality Technologist to support compliance with Food Safety Management Systems at the Murarrie site in Queensland, Australia. The role focuses on quality, continuous improvement and food safety practices, coordinating with in‑process teams to ensure products meet safety and quality standards.

Responsibilities include audits, GMP verification, finished goods release, non-conforming materials management, CAPA investigations, and data-driven improvements.

Qualifications

• Bachelor’s degree in Food Science, Microbiology, Chemistry, or related field.
• 3 years’ experience in food safety and quality assurance within the food industry.
• Practical quality knowledge and experience in investigations, managing complaints, and root cause analysis.
• Strong leadership, problem-solving, and communication skills.
• Experience in statistical analysis, process control, and continuous improvement methodologies.
• Advanced Excel and SAP experience desirable.
• Ability to commit to night shift working hours.

Responsibilities

• Maintain compliance with food safety management systems (HACCP, BRCGS, Halal, Kosher, and customer programs) through inspections and audits.
• Perform GMP/GBP verification to ensure site and regulatory compliance.
• Conduct finished goods release with triple verification against safety and quality requirements.
• Manage non-conforming materials in SAP and inventory locations with disposition decisions.
• Lead/c participate in customer complaints and CAPA investigations with root-cause analysis.
• Review production records for compliance with specs and safety requirements.
• Conduct environmental monitoring and hygiene swabbing per site programs.
• Utilise SPC, CpK analysis, and data to drive optimisation and improvements.
• Maintain quality records in SAP, Intelex, KerryTrack and other systems.
• Coordinate raw material non-conformance activities with suppliers and QA teams.
• Support Operations, R&D and other functions to ensure lifecycle quality.
• Lead site quality improvement initiatives with data-driven change management.
• Promote a culture of food safety and quality in daily operations.
• Ensure timely completion of policies, reports, and actions.

Skills

Leadership

Problem-solving

Communication

Statistical analysis

Process control

Continuous improvement

Manufacturing knowledge

Night shift

Excel

SAP

Education

Bachelor’s degree in Food Science, Microbiology, Chemistry, or related field

Tools

SAP

Intelex

KerryTrack

Job description

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

Requisition ID 67501

Position Type FT Permanent

Workplace Arrangement

About the role

The Process Quality Technologist is responsible for supporting compliance with Food Safety Management Systems at the Murarrie site. The role contributes to quality, continuous improvement, and food safety practices, helping to maintain consistent and compliant site operations.

• Work Location Murarrie, Queensland, Australia
• Reporting Line In-Process Quality Lead

Key responsibilities

• Participate in maintaining compliance with food safety management systems, including HACCP, BRCGS, Halal, Kosher, and customer-specific quality programs through inspections, internal audits, validations, training, and compliance with monitoring and sampling programs.
• Perform GMP and Good Business Practice (GBP) verification activities to ensure compliance with site standards, regulatory requirements, and customer expectations.
• Conduct finished goods release activities, including triple redundancy verification, ensuring all products meet food safety, quality, and customer requirements prior to release.
• Manage non-conforming materials and products, including stock blocking and unblocking in SAP and physical inventory locations, disposition decisions, rework management, and product returns.
• Lead and participate in customer complaint and non-conformance investigations, applying root cause analysis methodologies and implementing effective corrective and preventive actions (CAPA).
• Review and verify production records to ensure compliance with product specifications, food safety requirements, and manufacturing standards.
• Conduct environmental monitoring activities, including hygiene swabbing, EMP swabbing, and air plate management, ensuring compliance with site monitoring programs and investigating adverse trends.
• Utilise Statistical Process Control (SPC), Process Capability (CpK) analysis, and quality data to identify opportunities for process optimisation and continuous improvement.
• Maintain accurate and timely quality records and data entry in business systems, including SAP, Intelex, KerryTrack, and other relevant platforms.
• Manage SAR activities from a Food Safety and Quality perspective, ensuring timely review, investigation, documentation, and closure.
• Coordinate raw material non-conformance management activities, working closely with suppliers, Supplier Quality teams, and internal stakeholders to ensure effective resolution.
• Support Operations, R&D, and other business functions to ensure products and processes meet food safety and quality requirements throughout the product lifecycle.
• Execute site quality improvement initiatives aligned with strategic objectives, leveraging data-driven insights, cross-functional collaboration, and change management principles to improve product integrity and operational performance.
• Champion a culture where food safety and quality are embedded in daily operations, leadership behaviours, and employee accountability.
• Ensure all company policies, procedures, reports, and assigned actions are completed accurately and within required timeframes.

Qualifications and skills

• Bachelor’s degree in Food Science, Microbiology, Chemistry, or a related field.
• Minimum of 3 years’ experience in food safety and quality assurance within the food industry.
• Practical quality knowledge and experience, particularly in conducting investigations, managing complaints, and performing root cause analysis.
• Strong leadership, problem-solving, and communication skills.
• Proven ability to manage internal and external stakeholders, regulatory interactions, and cross-functional engagement.
• Experience in statistical analysis, process control, and continuous improvement methodologies.
• In-depth understanding of manufacturing processes and unit operations.
• Strong computer skills, with Advanced Excel and SAP experience desirable.
• Ability to commit to night shift working hours, as this is a night shift-based role.

Work Environment & Benefits

• Opportunities for professional development and industry training.
• Collaborative and dynamic work environment focused on continuous improvement and food safety excellence.