Process Analyst

Work Initiatives; North Sydney; On-site; AUD 148,000 - 221,000; Full time

Job summary

Aware Super is seeking an experienced Workday Process Analyst / Business Analyst to support a large-scale transformation. The role is hands-on, analyzing current processes and translating complex requirements into practical, sustainable solutions across Workday HCM, Absence, Payroll, Time Tracking and Expenses.

You will lead end-to-end analysis, facilitate workshops, document requirements and collaborate with stakeholders to define practical future-state processes.

Qualifications

• At least 5 years' Business Analysis experience, with relevant qualifications or equivalent.
• Experience on a large-scale SaaS HCM implementation or transformation program.
• Strong end-to-end BA experience across process and operational transformation.

Responsibilities

• Lead and support end-to-end process and requirements analysis across the Workday program.
• Work with stakeholders to understand current-state processes and define future-state processes.
• Facilitate workshops and collaborate with business stakeholders and project teams.
• Gather, document, validate and manage requirements through the project lifecycle.
• Undertake gap and impact analysis; identify implications of changes.
• Develop clear process maps, requirements docs, options papers and analysis.
• Support payroll requirements, including traceability and review of specs.
• Design cross-functional processes that improve efficiency and the employee experience.
• Apply BPMN standards; identify risks, issues, controls and obligations.
• Recommend improvements and provide options to support decisions.

Skills

Business Analysis

SaaS HCM

BPMN 2.0

Agile / Waterfall

Stakeholder management

Requirements gathering

Tools

Workday

Job description

Want to be a force for good? At Aware Super we believe that we do well through doing good. Finding ways to support our communities is part of our DNA and we have a track record of being bold and breaking new ground.

We have always believed that we have a responsibility to invest in ways that deliver strong returns for members at the same time as improving our communities, building a more sustainable economy and supporting employment locally and globally. Aware Super is one of Australia's largest industry funds providing superannuation, advice and retirement solutions to those who teach, nurse, care, respond and help others in our communities. We offer a truly collaborative workplace that responds to rapid change, without losing sight of what is most important to us: our members.

To learn more visit: https://awaresuper.com.au/member

About this opportunity

Day rate contract role

12 months initial duration

Sydney or Melbourne based candidates

We're looking for an experienced Workday Process Analyst / Business Analyst to support a large‑scale Workday transformation. This is a hands‑on role focused on analysing current processes, defining future‑state ways of working and translating complex business requirements into practical, sustainable solutions.

Working across business and project teams, you'll play an important role in connecting people, process and technology, with exposure across Workday HCM, Absence, Payroll, Time Tracking and Expenses. In this role some responsibilities will be to:Lead and support end-to-end process and requirements analysis across the Workday program. Work with stakeholders to understand current‑state processes and define practical future‑state processes.

Facilitate workshops and collaborate with business stakeholders, Business Analysts and project teams. Gather, document, validate and manage business and process requirements throughout the project lifecycle. Undertake gap and impact analysis, identifying implications of proposed process and system changes.

Develop clear process maps, requirements documentation, options papers and supporting analysis. Support payroll requirements, including requirements traceability and review of functional specifications. Design cross‑functional processes that improve efficiency and the overall employee experience.

Apply established BPMN and enterprise process‑modelling standards. Identify process risks, issues, controls and obligations and support appropriate mitigation. Partner with stakeholders to ensure proposed solutions align with broader business needs and operating models.Recommend process and capability improvements and provide clear options to support decision‑making.

To be successful in this role you will have the following skills and experience:At least 5 years' Business Analysis experience, supported by relevant qualifications or equivalent experience. Experience working on a large‑scale SaaS HCM implementation or transformation program. Strong end‑to‑end Business Analysis experience, particularly across process and operational transformation.

Experience within a complex organisation, ideally financial services, banking or another regulated environment. Strong process mapping and modelling capability, including knowledge of BPMN 2.0 and contemporary business process management practices. Experience undertaking requirements gathering, process analysis, gap analysis and impact assessments.

An understanding of both Agile and Waterfall delivery environments. Strong analytical and problem‑solving skills. Excellent stakeholder management skills with the confidence to engage, influence and challenge across different levels of an organisation.

The ability to translate complex information into clear processes, requirements and recommendations. The Aware Super difference At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our people, members and communities.

Our people are focused on creating a diverse and dynamic environment that embraces and values differences and enables our team to bring their whole selves to work. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador . Our members are at the heart of everything we do, and we CARE deeply, DELIVER honourably, and LEAD bravely.

Applicants must have the right to work in Australia and will be subject to police and bankruptcy checks.