Pricing Manager

Petstock Group; Melbourne; On-site; AUD 110,000 - 160,000; Full time

Job summary

Petstock Group is seeking an experienced Pricing Manager to build and lead a pricing capability that strengthens customer trust and drives sustainable growth across our retail and online channels.

You will translate customer, competitor and financial data into actionable recommendations, partnering with Merchandise, Commercial and Finance leaders to optimise margins and loyalty on differentiated ranges. This is an influential, data-driven role in a fast-paced omnichannel environment.

Qualifications

• At least five years' experience in retail pricing, commercial analytics, revenue management or category management.
• Experience in retail, FMCG or consulting.
• Strong financial and commercial acumen.
• Advanced Excel and Power BI capability.
• Experience working with transaction, loyalty, competitor and product-level data.
• Knowledge of price elasticity, price indices, price ladders and promotional effectiveness.
• The ability to communicate complex analysis clearly and influence decisions across different teams.

Responsibilities

• Help develop and execute Petstock's enterprise pricing strategy and policy.
• Translate pricing strategy into clear category, brand and SKU-level price roles.
• Build effective price ladders and guardrails that balance customer value, competitiveness and margin.
• Identify key value items that influence customer price perception and trust.
• Monitor competitor pricing across pet specialty, online, grocery and mass-market channels.
• Analyse price elasticity and the impact of pricing decisions on sales, units, customer behaviour, baskets and gross margin.
• Build commercial scenarios for proposed price changes and evaluate results after implementation.
• Lead pricing tests that identify growth and margin opportunities without weakening the customer value proposition.
• Assess promotional performance, including incrementality, supplier funding, contribution, halo and cannibalisation.
• Partner with Merchandise and Own Brand leaders to develop compelling value propositions and price ladders.
• Support consistent and strategically aligned pricing across stores, online and member offers.
• Develop dashboards and executive insights that clearly communicate pricing performance, opportunities and emerging risks.
• Strengthen pricing governance, approval processes and decision-making across the business.
• Provide constructive, evidence-based challenge during range reviews, supplier cost changes and trading decisions.

Skills

Pricing analytics

Advanced Excel

Power BI

Stakeholder influence

Tools

Power BI

Excel

Job description

Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for pets, people and the planet.

We are looking for an experienced Pricing Manager to build and lead a pricing capability that strengthens customer trust, supports sustainable growth and improves commercial performance across our retail and online channels.

This is an influential role where you will turn customer, competitor and financial data into clear commercial recommendations. Working closely with Merchandise, Commercial and Finance leaders, you will help Petstock compete on the products that matter most to customers, build loyalty through trusted value and identify margin opportunities across differentiated and exclusive ranges.

What you'll be doing

In this role, you will:

• Help develop and execute Petstock's enterprise pricing strategy and policy
• Translate pricing strategy into clear category, brand and SKU-level price roles
• Build effective price ladders and guardrails that balance customer value, competitiveness and margin
• Identify key value items that influence customer price perception and trust
• Monitor competitor pricing across pet specialty, online, grocery and mass-market channels
• Analyse price elasticity and the impact of pricing decisions on sales, units, customer behaviour, baskets and gross margin
• Build commercial scenarios for proposed price changes and evaluate results after implementation
• Lead pricing tests that identify growth and margin opportunities without weakening the customer value proposition
• Assess promotional performance, including incrementality, supplier funding, contribution, halo and cannibalisation
• Partner with Merchandise and Own Brand leaders to develop compelling value propositions and price ladders
• Support consistent and strategically aligned pricing across stores, online and member offers
• Develop dashboards and executive insights that clearly communicate pricing performance, opportunities and emerging risks
• Strengthen pricing governance, approval processes and decision-making across the business
• Provide constructive, evidence-based challenge during range reviews, supplier cost changes and trading decisions

What you'll bring

You will be a commercially minded pricing or analytics professional who can turn complex information into practical recommendations and confidently influence senior stakeholders.

• At least five years' experience in retail pricing, commercial analytics, revenue management or category management
• Experience in retail, FMCG or consulting
• Strong financial and commercial acumen
• Advanced Excel and Power BI capability
• Experience working with transaction, loyalty, competitor and product-level data
• Knowledge of price elasticity, price indices, price ladders and promotional effectiveness
• The ability to communicate complex analysis clearly and influence decisions across different teams
• Confidence to constructively challenge thinking and recommend commercially sound actions
• Strong attention to data quality, governance and execution
• Experience in omnichannel retail, pricing optimisation tools or Own Brand pricing would be highly regarded.

Why you'll love this opportunity

• Build and shape a strategic pricing capability
• Influence customer value and commercial outcomes across the organisation
• Work with senior leaders across Commercial, Merchandise, Finance and Own Brand
• Lead meaningful pricing tests and see the impact of your recommendations
• Improve how pricing insights are used in category and trading decisions
• Contribute to a purpose-led organisation focused on pets, people and the planet
• You will also play an active role in supporting Petstock's sustainability commitments, responsible sourcing approach, modern slavery governance and the work of the Petstock Foundation.

Ready to make an impact?

If you are passionate about customer value, commercially curious and ready to use data to shape better decisions, we would love to hear from you.

Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock

In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community