Premium Hospitality & Gaming Guest Attendant

Dooleys Clubs; Canberra; On-site; AUD 43,000 - 76,000; Part time

Benefits offered by this job

On-site parking

Discounted meals

Discounted gym/fitness membership

Birthday leave

Paid community leave

Ongoing training and development

Supportive team environment

Job summary

DOOLEYS Group is seeking a Customer Service Attendant to deliver premium hospitality experiences to members and guests. This hands-on role spans Food & Beverage and Gaming, with responsibilities across greeting, service, cash handling and gaming support.

You will join a fast-paced, team-oriented environment that rewards outstanding service and professionalism. RSA/RCG certification is required or obtainable prior to commencement.

Qualifications

• Hospitality/gaming experience preferred in clubs, pubs or similar venues.
• RSA and RCG certifications required or willingness to obtain before start.
• Strong customer-first mindset with excellent communication and interpersonal skills.

Responsibilities

• Greet members and guests warmly and build rapport across diverse backgrounds.
• Deliver exceptional table service in food & beverage outlets and RSA-compliant drinks.
• Operate cashier tills and handle transactions accurately.
• Assist in gaming areas, including poker machine service.
• Maintain high standards of presentation, cleanliness and compliance.

Skills

Customer service

Hospitality

Team player

Flexibility

Job description

DOOLEYS Group is seeking a Customer Service Attendant to deliver premium hospitality experiences to members and guests. This hands-on role spans Food & Beverage and Gaming, with responsibilities across greeting, service, cash handling and gaming support.

You will join a fast-paced, team-oriented environment that rewards outstanding service and professionalism. RSA/RCG certification is required or obtainable prior to commencement.