Pregnancy Day Care Administrative Assistant

Royal Women's Hospital; Melbourne; On-site; AUD 61,000 - 77,000; Part time

Benefits offered by this job

Salary packaging

Five weeks annual leave (pro rata)

Superannuation

Public transport access

Job summary

The Royal Women’s Hospital in Parkville, Melbourne, is seeking an Administrative Officer to join the Perinatal team on a part-time, ongoing job-share basis (Thursdays and Fridays). You will provide reception and administrative support to Pregnancy Day Care and Maternal Fetal Medicine clinics, coordinating registrations, appointments and patient flow with a welcoming, professional approach.

In this role, you’ll collaborate with midwifery, medical and admin staff, ensure accurate data in Epic, and

Qualifications

• Previous experience in an administrative or customer service role.
• Excellent communication and interpersonal skills, with a professional, respectful approach.
• Strong organisational, time-management and prioritisation skills.
• Confidence using computerised systems and undertaking accurate data entry.
• Previous experience within a healthcare environment and/or knowledge of Epic or patient administration systems is desirable.

Responsibilities

• Provide reception and administrative support across Pregnancy Day Care and Maternal Fetal Medicine clinics, including the Recurrent Miscarriage and Pregnancy Management Clinics.
• Coordinate patient registration, appointments and bookings and maintain accurate information within Epic and relevant patient administration systems.
• Respond to telephone and in person enquiries and liaise with clinical teams to support efficient patient flow and timely care.
• Work collaboratively with your job-share partner and multidisciplinary team to ensure effective communication, handover and continuity of administrative processes.

Skills

Administrative experience

Customer service

Communication skills

Organisational skills

Attention to detail

Data entry

Team collaboration

Tools

Epic

Job description

• Part time, ongoing role – working Thursdays and Fridays as part of a job share arrangement

Parkville location, with multiple public transport options available

$60,780 - $76,764 (pro-rata for part time) + salary packaging + super + five weeks annual leave (pro rata)

The Royal Women’s Hospital is one of Australia’s oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About the team

Pregnancy Day Care (PDC) and Maternal Fetal Medicine (MFM) provide specialist care for women experiencing complex or high risk pregnancies. Our multidisciplinary team supports women across a range of outpatient and specialist maternity services, including Pregnancy Day Care, Maternal Fetal Medicine clinics, the Recurrent Miscarriage Clinic and Pregnancy Management Clinic.

Our administrative team plays an important role in supporting the coordination of these services and ensuring women and their families experience a welcoming, organised and responsive service.

About the role

We are seeking an Administrative Officer to join our Perinatal team in an ongoing, part time job-share position working Thursdays and Fridays.

This is a varied, patient facing role providing reception and administrative support across Pregnancy Day Care and Maternal Fetal Medicine clinics. You will work closely with midwifery, medical and administrative colleagues to support patient bookings, registration and clinic activity while providing a welcoming and professional first point of contact for women and their families.

As part of a job-share arrangement, effective communication and handover with your administrative colleague will be important in maintaining continuity across the working week.

A regular day will see you:

Provide reception and administrative support across Pregnancy Day Care and Maternal Fetal Medicine clinics, including the Recurrent Miscarriage and Pregnancy Management Clinics

Coordinate patient registration, appointments and bookings and maintain accurate information within Epic and relevant patient administration systems

Respond to telephone and in person enquiries and liaise with clinical teams to support efficient patient flow and timely care

Work collaboratively with your job-share partner and multidisciplinary team to ensure effective communication, handover and continuity of administrative processes

About you

You are an organised, approachable and adaptable administrator who enjoys working as part of a multidisciplinary team. You bring a strong customer service focus and understand the importance of communicating with sensitivity and professionalism, particularly with women and families who may be experiencing complex or distressing circumstances.

You’ll bring with you:

Previous experience in an administrative or customer service role

Excellent communication and interpersonal skills, with a professional, respectful and empathetic approach

Strong organisational, time-management and prioritisation skills, with excellent attention to detail

Confidence using computerised systems and undertaking accurate data entry

The ability to work collaboratively, manage competing demands and contribute positively to a busy team environment

Previous experience within a healthcare environment and/or knowledge of Epic or patient administration systems is desirable

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation

A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program

Public transport options at our doorstep and end of trip facilities for cyclists

Onsite post office, eateries, retail stores and library services

Breastfeeding and pumping rooms, and a range of daycare centres nearby

Mentoring, learning and career development opportunities

Five weeks annual leave and 17.5% leave loading, pro rata for part-time employees

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited and, as a child safe organisation, have a strong commitment to child safety and wellbeing.

All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check.

For a confidential discussion, please contact Jemma Rawlins, Midwifery Unit Manager – Perinatal, on 0421318*** or *************@thewomens.org.au.

Application closing date: 22nd of November 2026