Pre-Construction Experience Lead

Creation Homes; City of Brisbane; On-site; AUD 80,000 - 110,000; Full time

Job summary

Creation Homes in Brisbane, QLD is seeking a Customer Experience Specialist to own the customer journey from Sales Acceptance through Site Start, ensuring a smooth pre-construction experience and proactive issue resolution.

You'll prepare and coordinate HIA Building Contracts and related documents, liaise with councils, certifiers and finance providers, keep your pipeline actioned with clear next steps, and collaborate across Sales, Estimating, Drafting, Colour Selections, Construction and

Responsibilities

• Own the customer journey from Sales Acceptance through Site Start, ensuring a smooth pre-construction experience.
• Prepare and coordinate HIA Building Contracts and related documents.
• Liaise with councils, certifiers and finance providers to progress the pipeline.
• Keep the pipeline actioned with clear next steps and collaborate across Sales, Estimating, Drafting, Colour Selections and Construction.

Job description

Creation Homes in Hamilton, QLD is seeking a Customer Experience Specialist to own the customer journey from Sales Acceptance through Site Start, ensuring a smooth pre-construction experience and proactive issue resolution.

You'll prepare and coordinate HIA Building Contracts and related documents, liaise with councils, certifiers and finance providers, keep your pipeline actioned with clear next steps, and collaborate across Sales, Estimating, Drafting, Colour Selections, Construction and

Pre-Construction Experience Lead Brisbane, QLD, AU