Practice & Operations Manager

Functional Focus Therapy PTY LTD; Newcastle-Maitland; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

School-friendly hours

Flexible working arrangements

Leadership opportunities

Supportive team culture

Career progression

Job summary

Functional Focus Therapy is a Belmont-based allied health practice providing Occupational Therapy and Speech Pathology services to children, teenagers and their families. We offer school-friendly hours, flexible working arrangements and opportunities to shape a growing business within a supportive team culture.

Join us to contribute to referrals, onboarding, and streamlined administration while growing with genuine career progression and potential future leadership opportunities.

Qualifications

• Care about people.
• Like solving problems.
• Are highly organised.
• Communicate well.
• Are willing to learn and grow.
• Strongly preferred: Allied health experience, Healthcare experience, NDIS experience, Practice management experience
• Valuable experience: Xero, Payroll preparation, Recruitment administration, Microsoft 365, Copilot or AI-based systems, Process improvement or project coordination

Responsibilities

• Support the smooth day-to-day operation of the practice
• Assist with referrals, onboarding and family experience
• Coordinate administration and bookkeeping processes
• Support recruitment and onboarding of new team members
• Help improve systems and workflows
• Assist with implementation of technology and automation projects
• Support operational aspects of school and community partnerships
• Contribute ideas that help our organisation continue to grow sustainably

Job description

Functional Focus Therapy PTY LTD – Belmont NSW

You will work closely with our Directors and future clinic leaders to support the smooth day-to-day operation of the practice, assist with referrals, onboarding and family experience, coordinate administration and bookkeeping processes, support recruitment and onboarding of new team members, help improve systems and workflows, assist with implementation of technology and automation projects, support operational aspects of school and community partnerships, and contribute ideas that help our organisation continue to grow sustainably.

Key responsibilities

Support the smooth day-to-day operation of the practice

Assist with referrals, onboarding and family experience

Coordinate administration and bookkeeping processes

Support recruitment and onboarding of new team members

Help improve systems and workflows

Assist with implementation of technology and automation projects

Support operational aspects of school and community partnerships

Contribute ideas that help our organisation continue to grow sustainably

About you

Care about people

Like solving problems

Are highly organised

Communicate well

Are willing to learn and grow

Strongly preferred: Allied health experience, Healthcare experience, NDIS experience, Practice management experience

Valuable experience: Xero, Payroll preparation, Recruitment administration, Microsoft 365, Copilot or AI-based systems, Process improvement or project coordination

About us

Functional Focus Therapy is a Belmont-based allied health practice providing Occupational Therapy and Speech Pathology services to children, teenagers and their families. We are guided by values of listening, supporting and empowering children, young people and families, while creating a workplace where team members feel valued, supported and able to thrive.

School-friendly working hours

Flexible working arrangements

Opportunity to help shape a growing business

Supportive team culture

Genuine career progression

Future leadership opportunities

Opportunity for hours to increase over time