Practice Manager | Kensington

Bupa Australia; Australia; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance discounts

Gym and spa discounts

Internal career pathways

Partnership with global healthcare

Job summary

Bupa Dental Kensington is seeking an experienced Practice Manager to lead our 3-chair practice, oversee day-to-day operations, and develop a high-performing team. You will partner with the Practice Principal to ensure exceptional patient experiences and strong financial performance.

The role offers hands-on leadership, autonomy to drive improvements, and the opportunity to grow within a global healthcare leader. This full-time position runs Monday to Friday.

Qualifications

• Experience leading a team in a healthcare or customer-focused environment.
• Strong commercial awareness with budgets, revenue and costs.
• Excellent organisational skills balancing people, patients and operations.

Responsibilities

• Take ownership of day-to-day leadership and performance of the practice.
• Lead, coach and support a diverse team and foster a positive culture.
• Oversee daily operations and ensure an exceptional patient experience.
• Manage rostering, workflow and operational priorities.
• Own practice performance including revenue, costs and P&L.
• Build strong relationships with dentists, staff and patients.

Skills

Leadership

People management

Budgeting

Customer service

Communication

Job description

Practice Manager | Bupa Dental Kensington
Permanent Full Time | Monday - Friday

Lead a well-established dental practice, build a great team culture and make a genuine impact on the day to day experience of our people and patients.

We’re looking for an experienced and people-focused Practice Manager to lead our Bupa Dental Kensington team.

This is a hands on leadership opportunity within an established 3 chair practice, where you’ll have the autonomy to lead the day to day operation of the practice, develop your team and create an environment where both our people and patients feel genuinely supported.
At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility.
Just imagine the impact you could make.

What you’ll be doing

As Practice Manager, you’ll take ownership of the day-to-day leadership and performance of the practice, working closely with the Practice Principal and Practice Development Manager.

You’ll:

• Lead, coach and support a diverse team, creating a positive and collaborative practice culture
• Oversee the smooth day to day operation of the practice and ensure an exceptional patient experience
• Manage team performance, rostering, workflow and operational priorities
• Take ownership of practice performance including revenue, costs and P&L
• Build strong relationships with dentists, support teams and patients
• Identify opportunities to improve efficiency, engagement and overall practice performance

What you’ll bring

We’re looking for an experienced people leader who knows how to bring out the best in a team while keeping a busy practice running smoothly.

• Previous leadership or management experience, ideally within dental, healthcare or another customer focused environment
• Around 2+ years’ experience leading and developing teams
• Strong commercial awareness and confidence working with budgets, revenue and costs
• Excellent organisation and the ability to balance people, patients and operational priorities
• Confidence navigating challenging conversations and solving problems
• A warm, approachable leadership style and genuine passion for building a great team culture

Dental experience will be highly regarded, however we’re open to strong healthcare leaders with transferable practice management skills.

Why Bupa Dental Kensington?

This is an opportunity to step into an established practice and really make it your own. You’ll lead a sizeable, experienced team while having the support of a broader Bupa network behind you.

With a Monday – Friday full-time roster, you can focus on building a high-performing practice while developing your own leadership career within one of Australia’s leading healthcare organisations.

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.