Administration Trainee Officer

Sa Health; Townsville City; On-site; AUD 59,000 - 64,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Relocation support

Inclusive workplace culture

Job summary

Riverland Mallee Coorong Local Health Network is offering an Administration Trainee Officer role at ASO1 level. The position provides clerical, reception and administrative support within a hospital setting, with on-the-job training and progression to ASO2 upon competency demonstration.

The trainee will engage in data entry, records management, and customer service across multiple hospital services. The role emphasises confidentiality, privacy, and adherence to safety and organisational

Qualifications

• Willingness to learn and prioritise tasks with guidance and supervision.
• Ability to communicate professionally with staff, patients and the public.
• Basic computer skills and willingness to learn data entry, word processing and administrative systems.
• Ability to follow instructions, procedures and workplace policies, maintaining accurate records.
• Understanding of confidentiality, privacy, health and safety, and professional conduct.

Responsibilities

• Provide clerical, reception and administrative support in a hospital setting.
• Assist with correspondence, records management and data entry.
• Support meeting coordination and customer service activities.
• Respond to telephone and face-to-face enquiries and assist patients, visitors and staff.
• Develop competency in electronic medical records and MS Office applications.

Skills

Willingness to learn

Communication skills

Data entry

Basic computer skills

Confidentiality awareness

Teamwork

Tools

Microsoft Office

Electronic Medical Records

Job description

• Riverland Mallee Coorong Local Health Network, Berri.
• ASO1 | Administrative Services Officer Level 1 | $58,626.00 to $63,695.00 p.a.

The successful applicant will have the opportunity to progress to an Administrative Services Officer Level 2 (ASO2) once they can demonstrate that they meet the required competencies at the Level 2.

• Employment: Full time | Term Contract (temporary up to 7 January 2028)
• Eligibility: Open to Everyone

ASO1 | Administration Trainee Officer

About the Role:

Kick-start your career in healthcare administration as an Administration Trainee Officer, providing essential clerical, reception and administrative support in a hospital setting. Work alongside clinical and non-clinical teams, develop valuable skills and contribute to the smooth day-to-day delivery of health services.

The role provides routine administrative and reception support by assisting with correspondence, records management, document preparation, data entry, meeting coordination and customer service activities. The Administration Trainee Officer responds to telephone and face-to-face enquiries, supports patients, visitors and staff, and develops competency in the use of electronic medical records, Microsoft Office applications and other administrative systems.

As part of the traineeship, the incumbent participates in formal learning and workplace development activities, applies new skills in the workplace and works collaboratively within the administration team. The role promotes quality, safety and compliance by adhering to organisational policies, maintaining confidentiality and privacy, contributing to workplace improvement initiatives and supporting a safe, professional and consumer-focused environment.

The position provides exposure to a variety of administrative functions across multiple hospital services, enabling the trainee to gain broad experience and build a strong foundation for a career within SA Health. Through a combination of on-the-job training, mentoring and formal study, the Administration Trainee Officer develops the skills, confidence and professional behaviours required to effectively support healthcare teams while delivering high-quality service to patients, consumers and the wider community.

What We're Looking For:

Essential Criteria

• Willingness to learn, organise and prioritise tasks with guidance and supervision.
• Ability to work cooperatively and communicate professionally with staff, patients and the public.
• Basic computer skills, or willingness to learn data entry, word processing and administrative systems.
• Ability to follow instructions, procedures and workplace policies, maintaining accurate records.
• Understanding of confidentiality, privacy, workplace health and safety, and professional workplace conduct.

Desired Criteria

• Willingness to undertake relevant training and develop administrative and customer service skills.
• Basic computer literacy and willingness to learn electronic systems, medical terminology and health service processes.
• Interest in healthcare administration, quality and safety, with previous customer service or administrative experience desirable.

About Us

The Riverland Mallee Coorong Local Health Network, called RMCLHN for short, supports more than 70,000 people living in country South Australia in the towns and surrounds of Renmark, Paringa, Berri, Barmera, Waikerie, Loxton, Pinnaroo, Lameroo, Karoonda, Mannum, Murray Bridge, Tailem Bend, Meningie, Tintinara and Coonalpyn. for more information about working for RMCLHN.

• We will provide support, both personally and professionally giving you access to a range of education and training opportunities designed to enhance your role.
• Offer flexible work arrangements to better balance work, personal life, and family commitments.
• Provide an inclusive workplace culture that values diversity, ensuring every employee feels a sense of belonging and safety.
• Offer salary sacrifice benefits, watch a short about what salary packaging is.
• Provide Relocation Support, where applicable. More information available from
• (video)

Applicant Information

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.

Check(s)

• National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
• Immunisation Risk for this position is - Category B

SA Health Services are required to implement the in the workplace.

Job ref: 954866

Enquiries

Application Closing Date

8 November 2026 - 11.55PM

Attachments