Power Platform Admin: Governance, Automation & Security

National Disability Insurance Agency; Brisbane; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Professional development

Competitive remuneration

Job summary

The National Disability Insurance Agency (NDIA) in Brisbane is seeking an APS5 Power Platform Administrator to support governance and operational management of Microsoft Power Platform services across the Agency.

You will work with technical specialists, service desk staff and business stakeholders to keep Power Platform services secure, reliable and effective. This role focuses on administration, configuration, monitoring and user support within a government ICT environment.

Qualifications

• Experience supporting Microsoft Power Platform, Microsoft 365 or similar enterprise cloud services.
• Experience providing administration, configuration, monitoring and operational support for ICT platforms.
• Experience supporting incident, request, change and knowledge management processes.
• Experience contributing to governance, compliance, reporting or risk management activities (desirable).
• Experience working in, or supporting, an Australian Government ICT environment (desirable).
• Relevant Microsoft, ITIL or service management certifications, or equivalent experience (desirable).
• Australian Government Security Vetting Agency (NV1) security clearance, or ability to obtain and maintain one.

Responsibilities

• Provide administration, governance and operational management of Microsoft Power Platform services across the Agency.
• Work closely with technical specialists, service desk staff and business stakeholders to ensure Power Platform services remain secure, reliable and effective.
• Duties include: provide support for Power Apps, Power Automate, Copilot Studio and Dataverse services.
• Assist with administration and configuration of Power Platform environments.
• Support management of environments, connectors, security roles and data loss prevention policies.
• Troubleshoot platform issues and assist with incident and request management.
• Monitor service health, licensing, compliance information and capacity usage.
• Support governance, reporting and operational management activities.
• Develop and maintain documentation, procedures and support materials.
• Contribute to change management, continual improvement and service optimisation initiatives.
• Assist stakeholders, citizen developers and business users with platform enquiries and support requests.

Skills

Power Platform administration

Power Apps

Power Automate

Dataverse

Tools

Microsoft 365

Job description

The National Disability Insurance Agency (NDIA) in Brisbane is seeking an APS5 Power Platform Administrator to support governance and operational management of Microsoft Power Platform services across the Agency.

You will work with technical specialists, service desk staff and business stakeholders to keep Power Platform services secure, reliable and effective. This role focuses on administration, configuration, monitoring and user support within a government ICT environment.