Port Security Control Centre Operator

Port of Brisbane; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free onsite parking

EV charging stations

Onsite gym

Wellbeing programs

Job summary

Port of Brisbane is seeking a Port Security Control Centre Operator to coordinate security operations across the port. You will monitor CCTV and alarms, coordinate incident responses, and support maritime security compliance from the Security Control Centre 24/7.

Reporting to the Security Manager, you will liaise with Maritime Security Guards, frontline staff and emergency services, ensuring safe and secure operations around the clock.

Qualifications

• Current Queensland Security Licence is required.
• Solid security experience, ideally in maritime, aviation or critical infrastructure.
• Experience in security control room or operations centre is preferred.
• Strong computer skills, including reports and record keeping.
• Ability to stay calm under pressure and make decisions quickly.
• Excellent attention to detail and ability to manage competing priorities.
• Professional communication and customer service focus; ability to work with diverse stakeholders.

Responsibilities

• Be central coordination point for security operations across the Port.
• Monitor CCTV, alarms and other critical security systems.
• Coordinate responses to security, safety and emergency incidents; ensure timely outcomes.
• Provide direction to Maritime Security Guards and frontline personnel.
• Liaise with operational teams, contractors, shipping agents and emergency services.
• Maintain accurate records and incident reports; support maritime security compliance.
• Contribute to 24/7 safe and secure port operations.

Skills

Security licence

Control room experience

Report writing

Computers / IT skills

Communication

Attention to detail

Calm under pressure

Customer service

Shift work flexibility

Tools

CCTV systems

Alarms monitoring

Security software

Job description

• Join a respected and stable organisation with strong long-term career opportunities
• Work a rotating roster of 12-hour shifts (2 nights on / 2 days on)
• Enjoy free onsite parking, EV charging stations, an onsite gym and wellbeing programs

Ready for the best career you never imagined?

Join us as a Port Security Control Centre Operator and become the central coordination point for security operations across the Port of Brisbane.

Reporting to the Security Manager, you'll monitor port security activities, coordinate responses to incidents, support maritime security compliance and provide a critical after-hours contact service. Working from our Security Control Centre, you'll help ensure people, assets and operations remain safe and secure around the clock.

Focused, collaborative and calm under pressure - here's who we're looking for:

• You hold a current Queensland Security Licence and have solid experience in security, ideally within a maritime, aviation or other critical infrastructure environment.
• You ideally have experience working in a security control room or operations centre and are comfortable monitoring multiple systems and screens for extended periods.
• You have solid computer skills and are confident preparing reports, maintaining records and working across multiple platforms.
• You can remain calm under pressure, think critically and make sound decisions in a fast-paced operational environment.
• You have exceptional attention to detail and can effectively manage competing priorities.
• You are a professional communicator, a customer service focus and the ability to build effective relationships with a diverse range of stakeholders.
• You are comfortable working a rotating roster of 12-hour shifts, including days, nights, weekends and public holidays.
• An understanding of maritime security requirements and the Maritime Transport and Offshore Facilities Security Act (MTOFSA) would be highly regarded.

What you'll be doing

• Be the central coordination point for security operations across the Port, monitoring CCTV, alarms and other critical security systems.
• Coordinate responses to security, safety and emergency incidents, ensuring timely and effective outcomes.
• Provide operational support and direction to Maritime Security Guards, Roving Security Officers and other frontline personnel.
• Liaise with a broad range of stakeholders, including operational teams, contractors, shipping agents and emergency services.
• Maintain accurate records, prepare incident reports and support compliance with maritime security requirements.
• Help keep one of Australia's largest ports safe, secure and operating efficiently 24/7.

This bit matters!

We're an equal opportunity employer and we're proud of our diverse work environment. We are also on our own journey to support an even more diverse and inclusive workplace culture. We recognise the need to continue to encourage diversity and strive to have a workforce that is representative of our community. If you have any questions about our inclusivity or accessibility, please do get in touch.

Five reasons why we hope you'll apply

1. A diverse role where every day’s different

Work in a unique environment where no two shifts are the same. You'll engage with a broad range of stakeholders and contribute to the movement of goods that support Queensland communities every day.

2. An important job, a powerful purpose

The Port of Brisbane plays a critical role in Queensland's economy. Your work will directly contribute to the security and safe operation of one of Australia's most important trade gateways.

3. A place where flexibility matters too

Balance work and life with a rotating roster designed to give you time for what matters most.

4. A welcoming, supportive culture

You'll be joining a highly experienced security team that is committed to supporting each other, sharing knowledge and helping new team members succeed.

5. A proud reputation; a bright future

Port of Brisbane is recognised as an industry leader. With continued growth across the port, there are opportunities to develop your skills and build a long-term career.

You must be an Australian citizen, permanent resident or hold a valid work permit or visa. You will also be required to complete pre-employment checks, including a national police check, security clearances and a pre-employment medical.