Population Health Coordinator

Western NSW PHN; Orange City Council; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging up to $18,450 peryear

Hybrid model with flexible working

5 weeks annual leave

Additional leave during Christmas/New/

Option to purchase 2 weeks leave or to

Cash out 2 weeks of leave

Fitness Passport (Corporate Fitness)

Professional development allowance

Study leave

6 weeks paid parental leave

Employee Assistance Program

Job summary

Western NSW Primary Health Network (WNSW PHN) seeks a Population Health Coordinator to work with GPs and practices across Dubbo, Orange, Bathurst, and Broken Hill. The role focuses on attracting skilled primary care staff, supporting initiatives to improve efficiency, and promoting e-Health adoption.

Collaborative, flexible, and office-based in multiple NSW locations. You will engage with clinicians, provide education, and contribute to regional health outcomes through partnerships with PHN

Qualifications

• Tertiary qualification in a clinical discipline or public health.
• Excellent interpersonal and written communication skills.
• Ability to manage multiple tasks with competing priorities.

Responsibilities

• Collaborate with primary health care professionals and practices to attract and retain a skilled workforce.
• Identify needs and support initiatives to improve primary care efficiency and outcomes.
• Educate and advise providers to increase e-Health awareness and usage.
• Support GP and primary care services to improve coordination of care.

Skills

Interpersonal skills

Communication skills

Digital literacy

Driver's license

Cultural awareness

Education

Tertiary qualification in clinical/public health

Tools

Database systems

Job description

The position can be based in any one of our offices in Dubbo, Orange, Bathurst or Broken Hill.

Benefits to working with us:

We pride ourselves on being supportive and flexible and offer a great range of benefits including:

• Generous salary packaging options up to $18,450 per year
• Family friendly and flexible working arrangements (including Hybrid model)
• Collaboration with passionate, like-minded professionals
• 5 weeks annual leave
• Additional leave between the Christmas and New Year period
• Option to purchase an additional 2 weeks leave or cash out 2 weeks
• Corporate Fitness Program (Fitness Passport)
• Professional development allowance and study leave
• 6 weeks paid parental leave
• Free Employment Assistance Program

The Population Health Coordinator works collaboratively with primary health care professionals and general practices within the Western NSW Primary Health Network (WNSW PHN) area to:

• Attract and retain a sustainable and highly skilled primary care workforce that is well supported and professionally engaged;
• Identify needs and support the delivery of appropriate initiatives, which improve efficiency and effectiveness, and enhance primary care outcomes;
• Provide education, support and advice to primary health care providers and consumers to increase e-Health awareness and usage;
• Supports General Practice (GP) and Primary Care service providers and systems improvements within the WNSW PHN region.

This role also works closely with other teams in the WNSW PHN to support GPs, general practice teams and broader Primary Health Care services to improve and better coordinate care through:

• More efficient and innovative models of funding and/or co-commissioning which develop cost-effective frontline services, medical training, and regionally consistent and professionally recognised standards of clinical care, and;
• Supported access to regional/local information systems and various other enablers such as clinical pathways, and emerging shared care and clinical information tools and processes.

The role will utilise a practice visit and support model which is based on best practice customer relations management principles. Engagement with practice GPs and clinical teams will be supported by an individual practice support plan developed in conjunction with the practice and informed by key local, regional and national priorities. This role will work closely with the Practice Support & Development team to assist in developing advanced skills and expertise in these nominated areas. This role will also be responsible for providing training and mentoring to other team members on the specific area of expertise and focus.

If you have any questions about this position after you have read the Information Pack, please contact Katie Prior on 0409 850 ***.

Selection Criteria Essential

• Tertiary qualification in a relevant clinical discipline (e.g. nursing, allied health, medicine or Aboriginal health), public health or a related field, with demonstrated clinical experience; or an equivalent combination of qualifications and relevant experience.
• Excellent interpersonal skills, including the ability to effectively liaise, consult and negotiate.
• Professional written and verbal communication skills.
• Demonstrated ability to manage multiple tasks and competing priorities in a timely manner.
• Sound computer literacy, including the ability to work with databases and provide technical support.
• Understanding of primary health care in a regional/rural setting, or the ability to rapidly acquire such knowledge.
• Demonstrated understanding of Aboriginal culture including a commitment to cultural awareness and safety.
• Capacity to travel within Western and Far West NSW and hold a current driver’s licence.

Desirable

• Understanding of quality improvement models in general practice including data extraction tools.
• Understanding of the National Immunisation Program Schedule.
• Experience in health, NGO, or community services sectors.
• Experience in working with Aboriginal people, organisations and communities in view of planning and implementing services and achieving outcomes for Aboriginal people.