Pool Bar Supervisor: Lead Luxury Guest Experiences

InterContinental Hotels & Resorts; Randwick City Council; On-site; AUD 65,000 - 85,000; Full time

Job summary

InterContinental Sydney Coogee Beach is seeking a Bar Supervisor for our newly refurbished pool bar. You will lead day-to-day pool bar operations, ensuring a high standard of food and beverage service, and a safe, welcoming environment for guests and team members.

Responsibilities include supervising the pool bar, coaching the team, conducting briefings, managing stock, and driving beverage sales while maintaining presentation standards and controlling costs.

Qualifications

• Must have valid work rights in Australia (sponsorship is not possible).
• Previous supervisory experience in a bar, pool bar, restaurant or hospitality environment.
• Strong leadership, communication and organisational skills.
• Passion for delivering exceptional guest service.
• Sound knowledge of food and beverage operations, including cocktail service.
• Ability to work flexible hours, including evenings, weekends and public holidays.
• Current NSW Responsible Service of Alcohol (RSA) certification.
• Understanding of workplace health and safety practices.
• Ability to multitask in a fast-paced environment.
• WSET qualification is an advantage.

Responsibilities

• Supervise daily pool bar operations to ensure exceptional service standards.
• Lead, coach and motivate the team to deliver memorable guest experiences.
• Conduct team briefings, training and performance feedback sessions.
• Ensure compliance with food safety, RSA, WHS and company standards.
• Monitor stock levels, ordering, stock rotation and inventory control.
• Drive beverage sales through product knowledge and upselling techniques.
• Handle guest enquiries and resolve complaints promptly and professionally.
• Maintain high presentation standards across the bar, pool deck and service areas.
• Support revenue growth while controlling costs and minimising waste.

Skills

Leadership

Communication

Organisational skills

Guest service

Cocktail service

Education

Hotel Management

Business

Food & Beverage

Job description

InterContinental Sydney Coogee Beach is seeking a Bar Supervisor for our newly refurbished pool bar. You will lead day-to-day pool bar operations, ensuring a high standard of food and beverage service, and a safe, welcoming environment for guests and team members.

Responsibilities include supervising the pool bar, coaching the team, conducting briefings, managing stock, and driving beverage sales while maintaining presentation standards and controlling costs.