Luxury Pool Bar Supervisor — Elevate Guest Experience

InterContinental 62s Group plc; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

InterContinental Sydney Coogee Beach is seeking a Bar Supervisor for our newly refurbished pool bar. You will lead daily operations, ensure top-tier service and maintain a welcoming, safe environment for guests and team members.

Ideal candidates bring supervisory hospitality experience, strong leadership, and a passion for guest service, with RSA certification and flexibility for evenings and weekends.

Qualifications

• Must have valid work rights in Australia (sponsorship not possible).
• Previous supervisory experience in bar/pool bar/restaurant or hospitality.
• Strong leadership, communication and organisational skills.
• Passion for delivering exceptional guest service.
• Sound knowledge of food & beverage operations, including cocktail service.
• Flexible hours including evenings, weekends and public holidays.
• Current NSW RSA certification.
• Understanding of workplace health and safety practices.
• Ability to multitask in a fast-paced environment.
• WSET qualification is an advantage (or equivalent wine/beverage certification).
• Qualifications in Hotel Management, Business and/or Food & Beverage related field preferred.
• Flexibility to work a rotating roster – evenings, weekend and public holiday shifts.

Responsibilities

• Supervise daily pool bar operations to ensure exceptional service standards.
• Lead, coach and motivate the team to deliver memorable guest experiences.
• Conduct team briefings, training and performance feedback sessions.
• Ensure compliance with food safety, RSA, WHS and company standards.
• Monitor stock levels, ordering, stock rotation and inventory control.
• Drive beverage sales through product knowledge and upselling techniques.
• Handle guest enquiries and resolve complaints promptly and professionally.
• Maintain high presentation standards across the bar, pool deck and service areas.
• Support revenue growth while controlling costs and minimising waste.

Skills

Leadership

Communication

Organisational skills

Guest service

Multitasking

Cocktail service

Wine knowledge

Education

Hotel Management

Business

Food & Beverage

Tools

RSA certification

Job description

InterContinental Sydney Coogee Beach is seeking a Bar Supervisor for our newly refurbished pool bar. You will lead daily operations, ensure top-tier service and maintain a welcoming, safe environment for guests and team members.

Ideal candidates bring supervisory hospitality experience, strong leadership, and a passion for guest service, with RSA certification and flexibility for evenings and weekends.