Plumbing Operations Manager

Ace Plumbing; Canberra; In loco; AUD 120.000 - 170.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company vehicle

Fuel card

Tech pack

Career growth

Team culture

Descrizione del lavoro

Ace Plumbing is seeking an Operations Manager to lead our commercial maintenance team, streamline service delivery, and scale operations. You will drive team performance, manage client relationships, and optimize business systems to support growth.

In this pivotal role, you will mentor and supervise maintenance plumbers, coordinate schedules, and implement efficient processes that improve quality and profitability. You will represent the brand at client sites and industry events as needed.

Competenze

• Extensive experience in commercial plumbing maintenance.
• Strong leadership and team-building skills.
• Excellent client communication and relationship-building.
• Understanding of AS3500 standards.

Mansioni

• Lead and mentor maintenance plumbers.
• Oversee scheduling and project delivery.
• Develop and implement process improvements.
• Grow client base and manage relationships.

Conoscenze

Leadership

Client relations

Organized & analytical

AS3500 standards

Financial literacy

Descrizione del lavoro

Ready to step into a pivotal leadership role where your expertise shapes the future?

Ace Plumbing is a fast-growing, family-owned business with a massive vision for the future. We don’t just claim to value our people—we actively invest in them. Due to our exciting growth, we are looking for a powerhouse Operations Manager to lead our expert commercial maintenance team, streamline our service delivery, and help us scale to the next level.

If you are a plumbing veteran looking for a rewarding, long-term career with a company that supports you to be your absolute best, we want to hear from you.

What’s in it for you?

• Generous Annual Salary – Highly competitive packages tailored to your experience.
• Fully Maintained Company Vehicle – Including a fuel card for work and commuting.
• Tech Pack – Mobile phone and tablet.
• Career Growth & Stability – A secure, long-term role where you can truly leave your mark.
• Great Team Culture – Work within a supportive, collaborative family business environment.

The Role

As our Operations Manager, you will hold the keys to our daily success. You will split your focus between driving team performance, building client relationships, and optimizing our business systems.

Team Leadership & Operations

• Lead & Mentors: Manage a growing team of maintenance plumbers, ensuring top-tier quality control.
• Schedule & Coordinate: Oversee project scheduling to maximize efficiency and smooth service delivery.
• Process Improvement: Implement and refine smart systems, processes, and procedures.

Client Relations & Business Development

• Primary Contact: Act as the face of the business for new inquiries, site visits, and client consultations.
• Build Partnerships: Nurture long-term relationships with existing clients and secure new prospective business.
• Represent the Brand: Attend occasional industry events and networking opportunities to promote Ace Plumbing.

Financials & Project Management

• Quote & Close: Prepare, submit, and follow up on quotes to negotiate and secure exciting new projects.
• Financial Management: Manage project budgets, control inventory, and contribute to forecasting and revenue targets.

What you bring to the team:

• Industry Expertise: Extensive experience in commercial plumbing maintenance with a rock-solid understanding of AS3500 standards.
• Natural Leadership: Proven ability to manage, inspire, and grow a team of tradespeople.
• Client-First Mindset: Outstanding communication skills with a knack for building trust with clients and suppliers.
• Organised & Analytical: Exceptional problem-solving skills, strong financial literacy, and a love for efficient organization.

Ready to build something great with us?