Platypus Assistant Store Manager - Bankstown

Accent Group Limited; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Sunday to Thursday roster

Training and development

Employee benefits program

Team discounts across Accent Group

Vibrant team culture

Job summary

Platypus Shoes Bankstown is seeking an Assistant Manager to work alongside the Store Manager, driving sales and leading a casual team in a fast-paced retail setting.

You will coach, motivate and train staff, manage rosters, monitor performance, and uphold exceptional customer experiences while maintaining store standards and compliance.

Qualifications

• Experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment.
• Proven ability to lead a team and drive sales and KPIs.
• Hands-on leader with a proactive mindset.
• Strong communication skills and coaching ability.
• Operational know-how in stock management and visual merchandising.
• Enthusiasm for customer experience with premium products.

Responsibilities

• Support the Store Manager to drive store performance and hit sales targets and KPIs.
• Motivate the team to deliver exceptional sales and customer experience.
• Analyze store sales daily to identify opportunities for growth.
• Manage rosters and wage spend per targets and efficiency.
• Coach and mentor team members to build capability and morale.
• Oversee stock levels, store presentation, and shrinkage control.
• Ensure OH&S compliance with state and national legislation.

Skills

Retail leadership

Sales KPIs

Coaching

Communication

Merchandising

Job description

About the Role

As the Assistant Manager at Platypus Shoes Bankstown, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching the team, and delivering next-level customer service. You'll play a key role in creating an energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.

Key Responsibilities

• Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
• Motivate and inspire the team to deliver outstanding results in sales and customer experience
• Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
• Manage rosters and wage spend in line with company targets and operational efficiency
• Coach and mentor team members, driving high morale, ongoing training, and succession planning
• Oversee stock levels, store presentation, shrinkage control, and operational excellence
• Ensure compliance with all OH&S policies and relevant state and national legislation

Skills and Experience

• Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment
• Proven ability to lead a team and deliver strong results in sales and KPIs
• A proactive, hands-on leader with a 'Make it Happen' mindset
• Strong communication skills and a passion for coaching others
• Operational know-how across stock management and visual merchandising
• A genuine enthusiasm for customer experience and working with premium product

Benefits

• Work-Life Balance: Sunday to Thursday roster – enjoy two consecutive days off
• Career Growth: Extensive training and development programs to support your growth
• Employee Perks: Access to our exclusive 'Employee Benefits' program – includes discounted gym memberships and health insurance.
• Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.
• Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.