Platform Manager - Authenticated Platforms

Aware Super; Australia; On-site; AUD 120,000 - 160,000; Full time

Job summary

Aware Super is seeking a Platform Manager for Authenticated Platforms to drive enhancements across our digital touchpoints, including web, mobile app and Member Online experiences. You will partner with Platform Owners, business stakeholders and tech teams to deliver governance-driven improvements that support members and communities.

This day-rate contract role is initial 12 months, with hybrid work arrangement (2 days in office) in Sydney or Melbourne.

Qualifications

• Experience supporting enterprise digital platforms, websites, mobile apps or customer-facing digital experiences.
• Experience within superannuation or financial services.
• Strong stakeholder management across business and technology teams.
• Knowledge of digital delivery methodologies, agile practices and Human-Centred Design principles.
• Experience documenting business and digital requirements and translating business needs into practical solutions.
• Strong problem-solving and analytical skills with a focus on continuous improvement.
• Understanding of digital governance, frameworks, compliance and operational processes.
• Excellent communication skills with the ability to influence and build strong relationships.

Responsibilities

• Support the ongoing evolution of digital platforms, including web, mobile app and Member Online experiences.
• Collaborate with Digital Platform Owners, business stakeholders and technology teams to deliver platform enhancements.
• Ensure operational excellence and embed best-practice digital governance across the organisation.

Skills

Digital platforms management

Stakeholder management

Agile methodologies

Human-Centred Design

Requirements gathering

Analytical problem-solving

Job description

Platform Manager - Authenticated Platforms

As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world.

Sound good? Learn more about us and what we do at aware.com.au

Your New Role

• Day rate contract
• Initial 12 months
• Sydney or Melbourne based candidates
• Hybrid working (2 days in office)

We're looking for a collaborative and customer-focused Digital Platform Specialist to support the ongoing evolution of our digital platforms, including web, mobile app, and Member Online experiences. Working closely with Digital Platform Owners, business stakeholders, and technology teams, you'll play a key role in delivering platform enhancements, ensuring operational excellence, and embedding best-practice digital governance across the organisation.

How do you exceed our expectations?

• Experienced supporting and managing enterprise digital platforms, websites, mobile apps or customer-facing digital experiences.
• Experience within Superannuation industry or financial services.
• Strong stakeholder management skills with the ability to work effectively across business and technology teams.
• Knowledge of digital delivery methodologies, agile practices and Human-Centred Design principles.
• Experience documenting business and digital requirements and translating business needs into practical solutions.
• Strong problem-solving and analytical skills, with a focus on continuous improvement.
• Understanding of digital governance, frameworks, compliance and operational processes.
• Excellent communication skills with the ability to influence and build strong relationships.

The Aware Super difference

At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.