Relationship Manager

Aware Super; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Aware Super is seeking a seasoned Relationship Manager to grow and manage a portfolio of Health and Emergency Services employers in Australia. You will drive engagement, retention, and growth through senior-level partnerships and sector-specific strategies.

You'll collaborate with internal teams to position Aware Super's offerings, stay current with industry legislation, and travel as required to nurture key relationships across the sector.

Qualifications

• 5+ years' experience in Relationship Management or Financial Services.
• Experience with Health, Emergency Services, Government, or Community Services sectors is desirable.
• Strong stakeholder engagement skills, including with senior decision-makers.
• Proven ability to drive measurable growth and commercial outcomes.
• Knowledge of superannuation legislation and market dynamics.
• Relevant tertiary qualification and willingness to travel as required.

Responsibilities

• Build and strengthen senior-level relationships across Health and Emergency Services employers and key stakeholder groups.
• Develop and execute tailored engagement and growth strategies aligned to healthcare and emergency service workforces.
• Increase member acquisition and retention through workplace engagement, education programs, and intermediary channels.
• Partner with internal teams to position Aware Super's products, services, and expertise across all points of sale.
• Foster strong partnerships with employer associations, unions, professional bodies, and industry networks within the sector.
• Stay across superannuation legislation, workforce trends, industrial relations developments, and emerging challenges impacting Health and Emergency Services employers.

Skills

Relationship management

Stakeholder engagement

Growth mindset

Superannuation knowledge

Travel flexibility

Education

Tertiary qualification

Job description

Your SUPER career starts here

As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world.

Sound good? Learn more about us and what we do at aware.com.au

Your New Role

In this role, you'll manage and grow relationships with a portfolio of key employers across the Health and Emergency Services sector, helping increase Aware Super's market share while delivering a compelling Employer Value Proposition. You'll build trusted partnerships with healthcare providers, emergency service organisations, community service employers, and associated industry stakeholders, while collaborating internally to drive acquisition, retention, and engagement outcomes. Some of your duties will include:

• Build and strengthen senior-level relationships across Health and Emergency Services employers and key stakeholder groups.
• Develop and execute tailored engagement and growth strategies aligned to the unique needs of healthcare and emergency service workforces.
• Increase member acquisition and retention through workplace engagement, education programs, and intermediary channels.
• Partner with internal teams to position Aware Super's products, services, and expertise across all points of sale.
• Foster strong partnerships with employer associations, unions, professional bodies, and industry networks within the sector.
• Stay across superannuation legislation, workforce trends, industrial relations developments, and emerging challenges impacting Health and Emergency Services employers.

How do you exceed our expectations?

• 5+ years' experience in Relationship Management or Financial Services
• Experience working with, and managing relationships within the Health, Emergency Services, Government, Community Services, or related sectors (desirable).
• Strong stakeholder engagement skills, including with senior decision‑makers
• Proven ability to drive measurable growth and commercial outcomes
• Knowledge of superannuation legislation and market dynamics
• Relevant tertiary qualification and flexibility to travel as required
• The idea of being part of our growth is exciting and you want to play a pivotal role in making super simple.

Employee Experience

We understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life.

Why you'll love working at Aware Super:

• Have a super impact: You'll think big and care deeply to help more Australians live their best lives in retirement.
• Be part of something super unique: You'll work to reshape super and retirement. We'll invest in your growth and give you the opportunity to work on career-defining projects.
• Work with super humans: You'll work hard and innovate, but also have some fun along the way.
• Feel super cared for: We'll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.

The Aware Super difference

At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.