Planning Portal Specialist | Admin & Development Support

Catholic Education Diocese of Rockhampton; Ryde; Hybrid; AUD 73,000 - 92,000; Full time

Benefits offered by this job

Hybrid work from home

Flexible start/finish times

Rostered day off

Parental leave

Study assistance

Job summary

City of Ryde is seeking a Planning Support Officer to provide technical and administrative support for the NSW Planning Portal and related processes. You will assist customers, manage records, process invoices and help ensure enquiries are handled accurately and efficiently.

Join a collaborative Development Advisory and Insights team focused on delivering planning and development services with strong stakeholder engagement and high service standards.

Qualifications

• Experience in planning administration, development services, local government or government administration.
• Experience managing customer enquiries and stakeholder relationships.
• Strong computer literacy and experience using corporate systems and databases.
• Excellent written and verbal communication skills.
• High attention to detail and ability to manage competing priorities.
• Proactive and able to work independently and in a team.

Responsibilities

• Develop specialist NSW Planning Portal expertise.
• Contribute to planning and development outcomes across the City of Ryde.
• Diverse role combining administration, systems and customer support.

Skills

Administrative skills

Planning administration

Customer enquiries

Stakeholder relationships

Computer literacy

Written communication

Attention to detail

Independent & collaborative work

Tools

Content Manager

TRIM

Job description

City of Ryde is seeking a Planning Support Officer to provide technical and administrative support for the NSW Planning Portal and related processes. You will assist customers, manage records, process invoices and help ensure enquiries are handled accurately and efficiently.

Join a collaborative Development Advisory and Insights team focused on delivering planning and development services with strong stakeholder engagement and high service standards.