Planning & Development Admin Officer

Port Macquarie Hastings Council; Port Macquarie; Hybrid; AUD 62,000 - 76,000; Full time

Benefits offered by this job

Hybrid working

Gym membership

Welcome experience

Career development

Annual salary review

Long service leave

Employee assistance

Salary packaging

Awards ceremony

Job summary

Port Macquarie-Hastings Council is seeking a motivated Administration Officer to join the Development Services team. You will deliver high-quality admin support for planning and development, assist customers, and help ensure efficient service delivery for community growth.

The role requires strong organisation, communication, and teamwork in a fast-paced environment. Hybrid working arrangements are available with flexi-time; salary starts at $69,240.69 per year plus 12% super.

Qualifications

• Experience in an administrative support role, preferably within planning, development, local government, property, construction, regulatory services, or a similar environment.
• High-level computer skills, including experience using databases, records management systems, and Microsoft Office applications.
• Strong attention to detail and the ability to accurately process information and documentation.
• Demonstrated ability to follow procedures, manage competing priorities, and meet deadlines.
• Well-developed written and verbal communication skills.
• A commitment to providing excellent customer service and working collaboratively within a team.
• Experience with Content Manager and/or Civica Authority will be highly regarded.

Responsibilities

• Respond to customer enquiries relating to planning and development matters.
• Prepare and issue fees associated with development applications and undertake administrative processes associated with bonds.
• Generate Planning Certificates and other development-related documentation.
• Receive, register, and process development applications and supporting documentation.
• Process requests for copies of development-related records and documents.
• Maintain accurate records and data entry within relevant business systems.
• Provide administrative support to internal stakeholders involved in development application processing.
• Assist with training and guidance for Customer Service Officers on development application processes and procedures.

Skills

Administrative support

Data entry

Customer service

MS Office

Content Manager

Civica Authority

Tools

Content Manager

Civica Authority

Job description

Port Macquarie-Hastings Council is seeking a motivated Administration Officer to join the Development Services team. You will deliver high-quality admin support for planning and development, assist customers, and help ensure efficient service delivery for community growth.

The role requires strong organisation, communication, and teamwork in a fast-paced environment. Hybrid working arrangements are available with flexi-time; salary starts at $69,240.69 per year plus 12% super.