Planning and Resource Lead

Telstra; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

TBS Additional Day of Leave

Inclusive culture and diversity

Growth opportunities

Creativity and innovation

Job summary

Telstra Broadcast Services is seeking a full time Planning and Resource Lead to drive workforce planning, capacity management and delivery readiness across our technology and broadcast business. You will collaborate with Sales, Delivery, Product, Technology, Finance and People teams to ensure the right capabilities are in place for customer commitments and growth.

The role requires strategic thinking, strong analytics and stakeholder engagement, with experience in resource forecasting, budgeting

Qualifications

• Proven experience in resource management, workforce planning or capacity planning within a delivery-focused environment.
• Strong understanding of project, program and product delivery models.
• Experience supporting sales pipelines and project delivery through resource forecasting and planning.
• Strong analytical skills, with the ability to translate demand, capacity and utilisation data into actionable insights.
• Excellent stakeholder management across Sales, Delivery, Product, Operations, Finance and People.
• Experience preparing exec-level reporting, dashboards and recommendations.
• Strong communication, problem-solving and decision-making capabilities.
• Experience in technology, broadcast, professional services or large-scale delivery environments (desirable).
• Familiarity with workforce planning, resource management or PPM tools (desirable).
• Exposure to financial modelling, utilisation management and commercial decision-making (desirable).

Responsibilities

• Lead and evolve the organisation's resource planning and capacity management framework.
• Develop forward-looking workforce and capacity plans aligned to the sales pipeline, delivery roadmap and strategic priorities.
• Partner with Sales, Pre-Sales and Delivery teams to assess resource requirements, delivery feasibility and risks for upcoming opportunities.
• Monitor resource utilisation, allocation and workforce performance, identifying capacity constraints and optimisation opportunities.
• Analyse current and future capability requirements, providing recommendations on hiring, contractor engagement, upskilling and workforce deployment.
• Act as a trusted advisor to senior leaders on workforce capacity, delivery readiness and investment decisions.
• Partner with Finance on workforce forecasting, utilisation modelling and budget planning.
• Lead resource planning governance, reporting and continuous improvement initiatives.
• Provide executive-level insights, dashboards and recommendations to support strategic decision-making.
• Drive the effective use of workforce planning tools, including Asana Workforce Management.

Skills

Resource management

Workforce planning

Capacity planning

Stakeholder management

Executive reporting

Communication and problem-solving

Delivery environment experience

Finance liaison

Desirable industry knowledge

Decision-making

Tools

Asana

Job description

At Telstra Broadcast Services, we help broadcast, media, sports, and entertainment companies deliver thousands of hours of live sports, news and entertainment to billions of fans and viewers around the world. Supported by our international field services, special events teams, and worldwide broadcast operations centres, our dedicated team of media industry professionals provides global connectivity and innovative managed media solutions to hundreds of customers globally. Join a team who's passionate about their work and better because of our people!

About the Role

We are currently seeking a full time Planning and Resource Lead to join our dedicated team.

Drive workforce planning, capacity management and delivery readiness across a growing technology and broadcast business.

At Telstra Broadcast Services, we're looking for a strategic and commercially minded Planning & Resource Lead to establish and lead enterprise-wide resource planning, utilisation and capacity management. Working across Sales, Delivery, Product, Technology, Finance and People teams, you'll ensure the right capabilities are in place to support customer commitments, strategic initiatives and future growth.

About the Company

At Telstra Broadcast Services, we help broadcast, media, sports, and entertainment companies deliver thousands of hours of live sports, news and entertainment to billions of fans and viewers around the world. Supported by our international field services, special events teams, and worldwide broadcast operations centres, our dedicated team of media industry professionals provides global connectivity and innovative managed media solutions to hundreds of customers globally. Join a team who's passionate about their work and better because of our people!

About the Role

We are currently seeking a full time Planning and Resource Lead to join our dedicated team.

Drive workforce planning, capacity management and delivery readiness across a growing technology and broadcast business.

At Telstra Broadcast Services, we're looking for a strategic and commercially minded Planning & Resource Lead to establish and lead enterprise-wide resource planning, utilisation and capacity management. Working across Sales, Delivery, Product, Technology, Finance and People teams, you'll ensure the right capabilities are in place to support customer commitments, strategic initiatives and future growth.

Key Responsibilities

• Lead and evolve the organisation's resource planning and capacity management framework.
• Develop forward-looking workforce and capacity plans aligned to the sales pipeline, delivery roadmap and strategic priorities.
• Partner with Sales, Pre-Sales and Delivery teams to assess resource requirements, delivery feasibility and risks for upcoming opportunities.
• Monitor resource utilisation, allocation and workforce performance, identifying capacity constraints and optimisation opportunities.
• Analyse current and future capability requirements, providing recommendations on hiring, contractor engagement, upskilling and workforce deployment.
• Act as a trusted advisor to senior leaders on workforce capacity, delivery readiness and investment decisions.
• Partner with Finance on workforce forecasting, utilisation modelling and budget planning.
• Lead resource planning governance, reporting and continuous improvement initiatives.
• Provide executive-level insights, dashboards and recommendations to support strategic decision-making.
• Drive the effective use of workforce planning tools, including Asana Workforce Management.

About You

The ideal applicant will possess:

• Proven experience in resource management, workforce planning or capacity planning within a delivery-focused environment.
• Strong understanding of project, program and product delivery models.
• Experience supporting sales pipelines and project delivery through resource forecasting and planning.
• Strong analytical skills, with the ability to translate demand, capacity and utilisation data into actionable insights.
• Excellent stakeholder management skills, with experience partnering across Sales, Delivery, Product, Operations, Finance and People teams.
• Experience preparing executive-level reporting, dashboards and recommendations.
• Strong communication, problem-solving and decision-making capabilities.
• Experience in technology, broadcast, professional services or large-scale delivery environments (desirable).
• Familiarity with workforce planning, resource management or PPM tools (desirable).
• Exposure to financial modelling, utilisation management and commercial decision-making (desirable).

Benefits

• TBS Additional Day of Leave to be taken each year for all permanent employees.
• TBS promotes an inclusive and diverse culture with inclusivity at all levels, ensuring that employees from different backgrounds feel valued and respected.
• TBS offers ongoing opportunities for professional growth and development, helping employees advance their careers.
• TBS encourages creativity and innovation, allowing employees to explore new ideas and contribute to the organisation's success

Applicants will need to have full working rights within Australia. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability.

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