Strategic Resource & Capacity Lead

Telstra; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

TBS Additional Day of Leave

Inclusive culture and diversity

Growth opportunities

Creativity and innovation

Job summary

Telstra Broadcast Services is seeking a full time Planning and Resource Lead to drive workforce planning, capacity management and delivery readiness across our technology and broadcast business. You will collaborate with Sales, Delivery, Product, Technology, Finance and People teams to ensure the right capabilities are in place for customer commitments and growth.

The role requires strategic thinking, strong analytics and stakeholder engagement, with experience in resource forecasting, budgeting

Qualifications

• Proven experience in resource management, workforce planning or capacity planning within a delivery-focused environment.
• Strong understanding of project, program and product delivery models.
• Experience supporting sales pipelines and project delivery through resource forecasting and planning.
• Strong analytical skills, with the ability to translate demand, capacity and utilisation data into actionable insights.
• Excellent stakeholder management across Sales, Delivery, Product, Operations, Finance and People.
• Experience preparing exec-level reporting, dashboards and recommendations.
• Strong communication, problem-solving and decision-making capabilities.
• Experience in technology, broadcast, professional services or large-scale delivery environments (desirable).
• Familiarity with workforce planning, resource management or PPM tools (desirable).
• Exposure to financial modelling, utilisation management and commercial decision-making (desirable).

Responsibilities

• Lead and evolve the organisation's resource planning and capacity management framework.
• Develop forward-looking workforce and capacity plans aligned to the sales pipeline, delivery roadmap and strategic priorities.
• Partner with Sales, Pre-Sales and Delivery teams to assess resource requirements, delivery feasibility and risks for upcoming opportunities.
• Monitor resource utilisation, allocation and workforce performance, identifying capacity constraints and optimisation opportunities.
• Analyse current and future capability requirements, providing recommendations on hiring, contractor engagement, upskilling and workforce deployment.
• Act as a trusted advisor to senior leaders on workforce capacity, delivery readiness and investment decisions.
• Partner with Finance on workforce forecasting, utilisation modelling and budget planning.
• Lead resource planning governance, reporting and continuous improvement initiatives.
• Provide executive-level insights, dashboards and recommendations to support strategic decision-making.
• Drive the effective use of workforce planning tools, including Asana Workforce Management.

Skills

Resource management

Workforce planning

Capacity planning

Stakeholder management

Executive reporting

Communication and problem-solving

Delivery environment experience

Finance liaison

Desirable industry knowledge

Decision-making

Tools

Asana

Job description

Telstra Broadcast Services is seeking a full time Planning and Resource Lead to drive workforce planning, capacity management and delivery readiness across our technology and broadcast business. You will collaborate with Sales, Delivery, Product, Technology, Finance and People teams to ensure the right capabilities are in place for customer commitments and growth.

The role requires strategic thinking, strong analytics and stakeholder engagement, with experience in resource forecasting, budgeting