Planning Administrator

ATCO Gas Australia; City Of Cockburn; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

ATCO Gas Australia invites applications for a Planner Administrator on a fixed-term 12‑month basis. The role focuses on reviewing, processing, and closing customer requests for site works, while managing essential administrative tasks to keep operations running smoothly.

The successful candidate will coordinate third-party works, manage contracts and documentation, and maintain accurate data across SAP systems. Proficiency in Microsoft 365 is required, with PowerBI knowledge a plus.

Qualifications

• Strong verbal and written communication paired with advanced problem‑solving skills.
• Demonstrated reliability, honesty, and integrity.
• Proficient in Microsoft 365 applications (Word, Excel, Outlook, Adobe).
• Ability to learn and manage multiple IT systems and work independently or with a team.

Responsibilities

• Coordinate Third Party Works, issue job packs, and manage related contract documentation and registers.
• Maintain and update systems and reports (SAP essential; PowerBI advantageous) including accurate data entry and timesheet processing.
• Create and manage work orders, monitor job progress, and close out completed works.
• Review and prioritise inquiries, managing an Outlook inbox and collaborating across departments to support workflow.
• Handle procurement tasks including materials, purchase orders, and goods receipting.
• Support project tracking (budgets, approvals, change management) and contribute to data analysis and reporting.

Skills

Customer service experience

Strong communication

Time management

Tools

SAP

PowerBI

Microsoft 365

Job description

ATCO's Australian operations are headquartered in Perth, Western Australia and specialise in creating innovative, customer focused energy and infrastructure solutions. ATCO owns and operates Western Australia's largest gas distribution network with more than 800,000+ connection points and 15,000km of pipelines.

Are you an experienced customer service professional with a strong administrative skill? Do you thrive in a fast-paced environment, managing time-sensitive tasks with precision? If so, we want to hear from you! We are looking for aPlanner Administratorto join our dynamic team.

Fixed term: 12 months

About the role:

In this role, you will be responsible for reviewing, processing, monitoring, and closing out customer requests for site works while managing administrative tasks to ensure smooth operations. If you’re organised, detail-oriented, and have a knack for customer service, this position is perfect for you!

Key Responsibilities:

• Coordinate Third Party Works, issue job packs, and manage related contract documentation and registers
• Maintain and update systems and reports (SAP essential; PowerBI advantageous) including accurate data entry and timesheet processing
• Create and manage work orders, monitor job progress, and close out completed works
• Review and prioritise inquiries, managing an Outlook inbox and collaborating across departments to support workflow
• Handle procurement tasks including materials, purchase orders, and goods receipting
• Support project tracking (budgets, approvals, change management) and contribute to data analysis and reporting

About You

The ideal candidate will have previous experience in a customer service role and the ability to learn and manage multiple IT systems effectively. They should be capable of working independently as well as collaboratively within a team, demonstrating strong multitasking abilities and the capacity to re-prioritise tasks efficiently under pressure.

Qualifications & Experience:

• Strong verbal and written communication paired with advanced problem‑solving skills
• Demonstrated reliability, honesty, and integrity
• Proficient in Microsoft 365 applications (Word, Excel, Outlook, Adobe)

Why Join Us?

• Opportunity to work in a supportive and collaborative environment
• Competitive salary and benefits package

ATCO fosters an inclusive workplace culture where everyone is treated fairly and respectfully. We are an Equal Opportunity employer and encourage applications from women and Aboriginal and Torres Strait Islander people.