Planner

Chandler Macleod; Brisbane; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work

Weekly pay

Job summary

Chandler Macleod is seeking an experienced Planner to join the national Safeguarding Advisory Team. The role focuses on safeguarding advice, risk assessment, and intervention support for participants with disability. Work with internal stakeholders and external agencies to coordinate safeguarding activities and improve practices.

The position offers hybrid and flexible working arrangements, a January start, and a pathway for potential extension within a federal government context.

Qualifications

• Experience in complex case management, safeguarding, or risk environments.
• Strong analytical and decision-making skills.
• Excellent written and verbal communication.
• Stakeholder engagement and sensitive conversations.
• Experience interpreting legislation and policies.

Responsibilities

• Identify risks in complex participant cases and provide safeguarding advice.
• Deliver written and verbal safeguarding guidance to staff.
• Facilitate discussions for safeguarding decisions.
• Coordinate urgent short-term safeguarding interventions with participants.
• Liaise with external agencies and authorities on safeguarding responses.
• Coach colleagues and contribute to knowledge sharing.
• Support quality improvement and document management.

Skills

Complex case management

Risk assessment

Disability services

Health and human services

Stakeholder engagement

Analytical thinking

Written and verbal communication

Legislation interpretation

Autonomy

Time management

Job description

Planner – Participant Safeguarding Advisory Team

• Canberra, Adelaide, Brisbane, Melbourne, Perth, Sydney or Hobart
• $61.86 per hour plus super
• January start date until 31 December 2027 – with potential to extend

The why.

We are recruiting experienced Planners to join a national Safeguarding Advisory Team focused on supporting people with disability through specialised safeguarding advice, risk assessment and intervention support. This is a rewarding opportunity to contribute to meaningful outcomes for participants by providing expert advice, managing complex safeguarding matters and supporting frontline staff in navigating sensitive and high-risk situations.

What’s in it for you?

• Potential career progression within this high-profile federal government agency
• Fast paced and dynamic environment
• Great onboarding experience with a diverse and inclusive team culture.
• Hybrid and flexible working arrangement
• Weekly pay cycle
• $61.86 per hour
• January start date until 31 December 2027 – with potential to extend

The company.

As a Planner within the Safeguarding Advisory Team, you will be responsible for assessing complex participant circumstances, identifying risks, and providing specialised safeguarding advice to support positive participant outcomes. Working within a collaborative national team, you will partner with internal stakeholders and external agencies to coordinate safeguarding activities, deliver interventions, and contribute to continuous improvement initiatives that strengthen safeguarding practices across the organisation.

The responsibility.

• Undertake risk identification and assessment of complex and sensitive participant situations.
• Provide specialised written and verbal safeguarding advice to staff managing high-risk matters.
• Facilitate discussions and support decision-making in relation to safeguarding concerns.
• Work directly with participants requiring urgent and short-term safeguarding interventions.
• Liaise with external agencies and authorities to coordinate appropriate safeguarding responses.
• Coach and mentor colleagues while contributing to knowledge sharing and capability uplift.
• Assist with quality improvement initiatives, process enhancements and service delivery outcomes.
• Manage competing priorities while maintaining accurate documentation and records.

About you.

To be successful in this role, you will demonstrate:

• Experience working with complex case management, safeguarding, risk, disability, health, human services or social support environments.
• Strong analytical and critical thinking skills with the ability to assess complex situations and make informed decisions.
• Excellent written and verbal communication skills, including the ability to provide clear and practical advice.
• Strong stakeholder engagement skills and the ability to manage sensitive conversations.
• Experience interpreting legislation, policies and procedures in a professional environment.
• Ability to work autonomously while contributing effectively within a team environment.
• Strong organisational skills with the ability to manage multiple priorities.

Desirable knowledge and experience

• Knowledge of the disability services legislative and operating environment, including participant safeguarding principles and risk management practices.
• Experience with planning processes, CRM systems or other relevant operational business systems.
• Experience contributing to operational guidance, procedures, frameworks or training materials.

The essentials.

• Baseline Security Clearance (AGSVA), or ability to obtain.
• NDIS Worker Screening Check, or ability to obtain.
• Australian Citizenship

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion