Planner

Chandler Macleod Group; Brisbane; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work

Weekly pay

Career progression

Diverse and inclusive team culture

Job summary

Chandler Macleod Group seeks a Planner to join the national Participant Safeguarding Advisory Team, including Brisbane, to assess complex participant circumstances and provide safeguarding advice to frontline staff in high-risk situations.

This contract role offers an hourly rate of AU$61.86 plus super, with a January start and potential extension beyond 31 December 2027, supported by a hybrid work arrangement in a dynamic government environment.

Qualifications

• Experience in complex case management, safeguarding, or risk environments.
• Ability to interpret legislation and apply policy in professional settings.
• Strong written and verbal communication and stakeholder engagement.

Responsibilities

• Conduct risk identification and assessment of complex participant situations.
• Provide safeguarding advice to frontline staff for high-risk matters.
• Facilitate safeguarding discussions and assist decision-making.
• Coordinate urgent and short-term safeguarding interventions with participants.
• Liaise with external agencies to coordinate safeguarding responses.
• Coach colleagues and share knowledge to uplift capability.
• Support quality improvement and service delivery outcomes.
• Maintain accurate documentation and records.

Skills

Complex case management

Safeguarding

Risk assessment

Disability services

Stakeholder engagement

Tools

CRM systems

Job description

Planner – Participant Safeguarding Advisory Team

• Canberra, Adelaide, Brisbane, Melbourne, Perth, Sydney or Hobart
• $61.86 per hour plus super
• January start date until 31 December 2027 – with potential to extend

The why.

We are recruiting experienced Planners to join a national Safeguarding Advisory Team focused on supporting people with disability through specialised safeguarding advice, risk assessment and intervention support. This is a rewarding opportunity to contribute to meaningful outcomes for participants by providing expert advice, managing complex safeguarding matters and supporting frontline staff in navigating sensitive and high-risk situations.

What’s in it for you?

• Potential career progression within this high-profile federal government agency
• Fast paced and dynamic environment
• Great onboarding experience with a diverse and inclusive team culture.
• Hybrid and flexible working arrangement
• Weekly pay cycle
• $61.86 per hour
• January start date until 31 December 2027 – with potential to extend

The company.

As a Planner within the Safeguarding Advisory Team, you will be responsible for assessing complex participant circumstances, identifying risks, and providing specialised safeguarding advice to support positive participant outcomes. Working within a collaborative national team, you will partner with internal stakeholders and external agencies to coordinate safeguarding activities, deliver interventions, and contribute to continuous improvement initiatives that strengthen safeguarding practices across the organisation

The responsibility.

• Undertake risk identification and assessment of complex and sensitive participant situations.
• Provide specialised written and verbal safeguarding advice to staff managing high-risk matters.
• Facilitate discussions and support decision-making in relation to safeguarding concerns.
• Work directly with participants requiring urgent and short-term safeguarding interventions.
• Liaise with external agencies and authorities to coordinate appropriate safeguarding responses.
• Coach and mentor colleagues while contributing to knowledge sharing and capability uplift.
• Assist with quality improvement initiatives, process enhancements and service delivery outcomes.
• Manage competing priorities while maintaining accurate documentation and records.

About you.

To be successful in this role, you will demonstrate:

• Experience working with complex case management, safeguarding, risk, disability, health, human services or social support environments.
• Strong analytical and critical thinking skills with the ability to assess complex situations and make informed decisions.
• Excellent written and verbal communication skills, including the ability to provide clear and practical advice.
• Strong stakeholder engagement skills and the ability to manage sensitive conversations.
• Experience interpreting legislation, policies and procedures in a professional environment.
• Ability to work autonomously while contributing effectively within a team environment.
• Strong organisational skills with the ability to manage multiple priorities.

Desirable knowledge and experience

• Knowledge of the disability services legislative and operating environment, including participant safeguarding principles and risk management practices.
• Experience with planning processes, CRM systems or other relevant operational business systems.
• Experience contributing to operational guidance, procedures, frameworks or training materials.

The essentials.

• Baseline Security Clearance (AGSVA), or ability to obtain.
• NDIS Worker Screening Check, or ability to obtain.
• Australian Citizenship