Pizza Store General Manager — Fast-Paced Ops & Growth

Hilton Pizza; Perth; On-site; AUD 72,000 - 88,000; Full time

Job summary

Hilton Pizza in Perth is seeking a capable Retail Store Manager to lead daily operations, supervise staff, and maintain quality standards. This full-time role requires rostering, stock control, and strong customer service focus within a fast-food/hospitality environment.

You will oversee staff training, compliance with food safety and OH&S, and ensure accurate records and financial handling. The position offers a pathway for growth and reliability in a busy Perth store.

Qualifications

• Minimum 3 years' experience in a similar management role.
• Experience in fast food, hospitality or retail.
• Staff management and leadership experience.
• Knowledge of day-to-day fast-food operations.
• Stock control, ordering and inventory management.
• Knowledge of food safety and workplace health and safety requirements.
• Strong communication, organisational and problem-solving skills.
• Good customer service and financial management skills.

Responsibilities

• Managing the daily operations of the business.
• Supervising, training and supporting staff.
• Preparing staff rosters and managing staffing requirements.
• Maintaining high standards of customer service.
• Monitoring food preparation, quality and service standards.
• Managing stock, ordering and receiving deliveries.
• Maintaining food safety, workplace health and safety and operational standards.
• Monitoring sales, expenses, inventory and wastage.
• Maintaining business and financial records.
• Handling customer enquiries and resolving complaints.
• Implementing workplace policies and procedures.
• Supporting business growth, promotions and marketing activities.
• Ensuring the premises and equipment are maintained appropriately.

Skills

Staff management

Leadership

Communication

Organisational skills

Problem solving

Customer service

Financial management

Job description

Hilton Pizza in Perth is seeking a capable Retail Store Manager to lead daily operations, supervise staff, and maintain quality standards. This full-time role requires rostering, stock control, and strong customer service focus within a fast-food/hospitality environment.

You will oversee staff training, compliance with food safety and OH&S, and ensure accurate records and financial handling. The position offers a pathway for growth and reliability in a busy Perth store.