Pick Packer

Home Delivery Services Pty Ltd; Brisbane; On-site; AUD 30,000 - 39,000; Part time

Job summary

Home Delivery Services (HDS) is launching a brand-new Acacia Ridge depot in Brisbane, offering casual Pick Packer roles across ambient, chiller, thawback and confectionary/security streams. You will be part of a growing team helping to launch and run the depot, with potential pathway to full-time as operations stabilise.

Ideal candidates will have warehouse pick/pack experience, the ability to work in a chilled environment, and a strong focus on safety and accuracy.

Qualifications

• Previous warehouse pick/pack experience required.
• Able to perform repetitive manual handling across a full shift.
• Experience operating an LLOP (Low Level Order Picker) or quick to learn.
• Strong attention to detail and accuracy essential across streams.
• Willingness to work in a chilled environment (0°C to 5°C).
• Integrity and trustworthiness for security-sensitive environments.
• Confident use of RF scanning and WMS systems or ability to learn quickly.
• Reliability, punctuality and commitment to safety in a start-up depot.

Responsibilities

• Pick and pack customer orders accurately to daily targets.
• Use RF scanning and WMS to process orders.
• Ensure all orders meet quality and accuracy standards before dispatch.
• Work with the team to launch and run a brand-new depot.
• Adhere to WHS requirements and keep a clean, safe work area.

Skills

Warehouse pick/pack

Physical fitness

LLOP experience

Attention to detail

Chilled environment

Integrity

RF scanning & WMS

Reliability & safety

Tools

RF scanning

WMS systems

Job description

Description

Home Delivery Service (HDS) – Acacia Ridge Depot, Brisbane QLD

Brand New Facility | Casual Roles with genuine pathway to Full-Time

HDS has just completed construction of our brand-new Acacia Ridge depot and we’re building the team that will launch and run it. We have multiple Pick Packer positions available across our ambient, chiller, thawback, and confectionary/security operations, and we’re looking for motivated, hard-working people who want to get in on the ground floor of a major new facility.

These are casual positions to begin with, and we’re committed to offering genuine pathways to full-time employment as the depot stabilises and the operation grows. We’re ideally looking for people who can commit to approximately 5 days per week, with shift availability varying week to week based on operational requirements as the new depot goes live.

The Environments:

Ambient (approx. 15°C to 25°C) – picking and packing customer orders across a range of case and carton sizes in a room-temperature warehouse environment. Operators will use an LLOP (Low Level Order Picker) to move between locations and build orders. This is the most physically demanding stream, involving consistent heavy lifting across a full shift.

Confectionary / Security (Tobacco) (approx. 15°C to 25°C) – picking high-value, tightly controlled stock including confectionary and tobacco products within a security-controlled area. Physically the lightest of the four streams, but the most exacting in terms of accuracy, compliance, and trust.

Chiller (approx. 0°C to 5°C) – picking short-shelf-life, high-turnover product in a temperature-controlled chilled environment. Think milk, sandwiches, sushi, doughnuts, and similar ready-to-go food items – the kind of product that needs to be picked accurately and dispatched quickly. Accuracy and sustained pace are essential here – chiller orders have a very low tolerance for pick errors.

Thawback (approx. 0°C to 5°C) – picking and processing stock that originated in freezer storage as part of the thawback process. Frozen cartons are moved out of the freezer into the chiller area, where Thawback operators pick and handle the stock as it thaws. You do not work inside the freezer itself – but you do work in a chilled environment throughout your shift. Careful, correct stock rotation and consistent pace are essential to keep thaw schedules on track.

Key Responsibilities:

• Pick and pack customer orders accurately and efficiently to daily productivity targets
• Use RF scanning and WMS systems to process and confirm orders accurately
• Ensure all orders meet quality and accuracy standards prior to dispatch
• Work collaboratively as part of a close-knit team to support the launch and smooth running of a brand-new operation
• Adhere to all WHS requirements and maintain a clean and safe work area at all times

You’ll Bring:

• Previous warehouse pick/pack experience – 3PL or distribution centre background highly regarded
• The physical capacity to perform consistent, repetitive manual handling across a full shift – particularly important for the Ambient stream
• Experience operating an LLOP (Low Level Order Picker) or confidence picking up the skillset quickly – required for the Ambient stream
• Strong attention to detail and exceptional accuracy – essential across all streams, and particularly critical in the Chiller and Confectionary/Security areas
• Willingness to work in a chilled environment (approx. 0°C to 5°C) – required for both the Chiller and Thawback streams; Thawback operators handle stock coming out of the freezer but work in the chiller area, not inside the freezer
• Integrity and trustworthiness – candidates for the Confectionary/Security stream must be comfortable with security screening and working within a monitored area
• Confident use of RF scanning and WMS systems – or a demonstrated ability to pick these up quickly
• Reliability, punctuality, and a strong commitment to safety – particularly important in a start-up environment where every team member counts

Why Join HDS?

• Get in from day one – play a hands-on role in launching and shaping a brand-new HDS depot
• Casual to full-time pathway – as the operation stabilises, we’re committed to converting the right people
• Variety across four environments – ambient, chiller, thawback, and confectionary/security; each a distinct and in-demand warehouse skillset
• Supportive team culture and a growing national cold storage logistics business with real career opportunities

Company Overview

Home Delivery Services (HDS) is a national logistics and warehousing business supporting customers across Australia with warehousing, distribution and delivery services. We operate in a practical, down-to-earth way and focus on reliability, safety and getting the job done properly. HDS values teamwork, accountability and clear expectations, and we aim to provide a stable and supportive working environment across both operational and office-based roles. As a growing business, we offer consistent work, flexibility where possible, and a straightforward approach to how we operate. People at HDS know what’s expected of them and are supported to do their job well. If you’re looking for a stable, honest workplace with good people, clear expectations and a no-ego culture, HDS is a great place to work.