Physical Therapy Aide: Patient Care & Clinic Support

Physical Rehabilitation Network (PRN); Brighton; On-site; AUD 31,000 - 35,000; Full time

Job summary

Physical Rehabilitation Network (PRN) is seeking a Physical Therapy Aide to provide exceptional customer service and administrative support in our clinic. This role focuses on helping patients transition to therapy areas, preparing equipment, and maintaining records with a patient-centered approach.

We offer a full-time, on-site position with duties spanning front desk support, scheduling, billing, and assisting therapists during sessions to ensure an efficient, compassionate patient experience.

Qualifications

• High school diploma or equivalent; healthcare training a plus.
• Prior healthcare experience or as a Physical Therapy Aide preferred.
• Strong communication, teamwork and organizational skills; patient-centered approach.

Responsibilities

• Assist patients transitioning to therapy areas, ensuring comfort and safety.
• Support clinic culture by addressing patient needs during therapy transitions; provide customer service with a smile.
• Prepare therapy equipment and treatment areas per therapist instructions.
• Maintain organized patient records, schedule appointments, and handle billing procedures.
• Assist front office with tasks: phones, document scanning, scheduling, payments, filing, and faxing.
• Aid therapists during therapy sessions by providing materials and facilitating exercises.
• Ensure cleanliness and organization of therapy areas and equipment; daily equipment cleaning and restocking.

Skills

High school diploma

Healthcare awareness

Strong communication

Organizational skills

Compassionate person-centered care

Education

High school diploma or equivalent

Healthcare training/education

Job description

Physical Rehabilitation Network (PRN) is seeking a Physical Therapy Aide to provide exceptional customer service and administrative support in our clinic. This role focuses on helping patients transition to therapy areas, preparing equipment, and maintaining records with a patient-centered approach.

We offer a full-time, on-site position with duties spanning front desk support, scheduling, billing, and assisting therapists during sessions to ensure an efficient, compassionate patient experience.