Phone Sales & Reservations Consultant (Inbound/Outbound)

Cut Price Car Rentals; Gold Coast City; On-site; AUD 45,000 - 62,000; Full time

Benefits offered by this job

Warm leads provided

No cold calling

Flexible hours including weekends

Casual or permanent roles

Guaranteed hours for the right person

Job summary

Cutprice Car Rentals in Bilinga (Gold Coast Airport) is seeking a confident Reservations Consultant to convert warm enquiries into bookings while delivering outstanding service. Inbound and outbound calls, online enquiries, and occasional counter duties form the core of the role.

You’ll bring proven sales experience and superb communication, work with warm leads, enjoy flexible hours (casual or permanent), and join a friendly, family-owned team that values performance and people.

Qualifications

• Proven sales experience with a strong ability to close.
• Excellent communication and interpersonal skills.
• Self-motivated, driven, and able to work independently.
• Strong organisational and time management skills.
• Experience in telemarketing, outbound sales, or appointment setting highly regarded.

Responsibilities

• Follow up on online enquiries with outbound calls to secure bookings (warm leads only - no cold calling)
• Deliver exceptional customer service by assisting with enquiries and providing accurate information
• Manage inbound calls and reservation enquiries
• Assist with occasional face-to-face customer service at the counter when required

Skills

Sales experience

Closing skills

Communication

Interpersonal skills

Time management

Job description

Phone Sales & Reservations Consultant (Inbound/Outbound)
Cutprice Car Rentals | Bilinga (Gold Coast Airport Location)

Are you a confident communicator with a passion for sales and delivering exceptional customer service? Cutprice Car Rentals is looking for a motivated and results-driven Reservations Consultant to join our friendly, high-performing team.

This is an exciting opportunity to work with a well-established, family-owned business in a supportive environment, where your sales skills and initiative will be recognised and rewarded.

About the Role

As an Inbound/Outbound Reservations Consultant, you will be responsible for converting warm enquiries into confirmed bookings while providing outstanding service to our customers.

Key Responsibilities

• Follow up on online enquiries with outbound calls to secure bookings (warm leads only - no cold calling)
• Deliver exceptional customer service by assisting with enquiries and providing accurate information
• Manage inbound calls and reservation enquiries
• Assist with occasional face-to-face customer service at the counter when required

About You

• Proven sales experience (essential) with a strong ability to close
• Excellent communication and interpersonal skills
• Self-motivated, driven, and able to work independently
• Strong organisational and time management skills
• Experience in telemarketing, outbound sales, or appointment setting highly regarded

What We Offer

• Warm leads provided - no cold calling
• Stable, long-term employment opportunities (casual or permanent)
• Flexible working hours, including weekend availability
• Supportive team environment within a close-knit family business
• Guaranteed hours for the right candidate

Location

Bilinga office, conveniently located opposite Gold Coast Airport.

If you're ready to take the next step in your sales career and be part of a company that values both performance and people, we'd love to hear from you.