Phone Sales Officer

Bapcor; Orange City Council; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Purchase Leave options

Employee Assistance Program

Employee discounts across Bapcor brand

Ongoing training and development

Training and development to build your

Job summary

JAS Auto Electrical Parts, part of the Bapcor Group, is expanding and seeking a Phone Sales Representative to join our new Orange branch. You’ll be the first point of contact for customers, sourcing the right products and solutions to keep businesses moving.

In this role, you’ll handle inbound enquiries, process orders, build relationships and identify sales opportunities while working with the branch team to achieve sales goals and deliver outstanding service every day.

Qualifications

• Excellent communication and relationship-building skills.
• Customer-focused approach with a positive attitude.
• Ability to multitask and stay organised.
• Strong attention to detail in processing orders and quotes.
• Confident using computer systems and software.
• Willingness to learn and develop product knowledge.

Responsibilities

• Handle inbound customer enquiries via phone and email.
• Process customer orders accurately and efficiently.
• Provide product information, pricing and quotations.
• Follow up customer enquiries and quotations.
• Build strong relationships with trade and commercial customers.
• Promote new products and special offers.
• Identify opportunities to upsell and cross-sell.
• Work with the branch team to achieve sales goals.
• Deliver outstanding customer service every day.

Skills

Strong communication

Relationship building

Customer-focused

Multitasking

Attention to detail

Computer skills

Job description

Be part of something new. Build customer relationships. Grow your career with Australia's leading auto electrical supplier.

JAS Auto Electrical Parts, part of the Bapcor Group, is expanding and we're looking for a Phone Sales Representative to join our new Orange branch.

This is an exciting opportunity to help establish a new location while working with a trusted national brand that supplies the automotive, transport, mining, industrial and heavy vehicle sectors.

If you enjoy talking to customers, building relationships and finding solutions, we'd love to hear from you.

Why Join JAS?

• Be part of a brand-new Orange branch from the ground up
• Monday to Friday role with genuine work-life balance
• Strong team culture and supportive leadership
• Career growth opportunities across the Bapcor network
• Training and development to build your product knowledge
• Employee discounts and wellbeing benefits
• Secure role with an industry-leading business

Job Description

About the Role

As a Phone Sales Representative, you'll be the first point of contact for customers, helping them source the right products and solutions to keep their businesses moving.

Working closely with the branch team, you'll manage inbound enquiries, process orders, build customer relationships and identify sales opportunities.

Your Day Will Include

• Handling inbound customer enquiries via phone and email
• Processing customer orders accurately and efficiently
• Providing product information, pricing and quotations
• Following up customer enquiries and quotations
• Building strong relationships with trade and commercial customers
• Promoting new products and special offers
• Identifying opportunities to upsell and cross-sell
• Working with the branch team to achieve sales goals
• Delivering outstanding customer service every day

Qualifications

What We're Looking For

You may come from phone sales, internal sales, customer service, parts interpreting or account management.

Most importantly, you're someone who enjoys working with customers and thrives in a fast-paced environment.

You'll Bring

• Strong communication and relationship-building skills
• Customer-focused approach and positive attitude
• Ability to multitask and stay organised
• Strong attention to detail
• Confidence using computer systems
• A willingness to learn and develop product knowledge

Highly Regarded

• Automotive, auto electrical or heavy vehicle experience
• Trade sales or aftermarket experience
• Parts interpreting or catalogue experience
• Mining, transport or industrial industry exposure
• Knowledge of automotive products and components

Additional Information

Why Bapcor?

As part of the Bapcor Group, you'll be joining Australasia's leading provider of vehicle parts, accessories, equipment and services.

We invest in our people and provide opportunities to build long-term careers across a national network of brands and businesses.

Additional Benefits

• Purchase Leave options
• Employee Assistance Program
• Employee discounts across Bapcor brands
• Ongoing training and development
• Internal career opportunities

Ready to Join Our New Orange Team?

Join JAS Auto Electrical Parts and help us build something great in Orange.