Phone-Based Trauma-Informed Support Specialist

Telstra Health; Sydney; On-site; AUD 60,000 - 76,000; Full time

Job summary

Telstra Health in Sydney, NSW, is seeking expressions of interest for Support Specialist roles in the Leaving Violence Program across Australia. You will provide short-term, trauma-informed, telephone-based support to victim-survivors as they navigate safety and access to services.

In a structured environment, you will assess risk, help complete applications, maintain accurate records, and connect clients with the right supports. A relevant degree and WWCC/National Police Check are encouraged.

Qualifications

• A relevant degree and WWCC/National Police Check are encouraged.

Responsibilities

• Provide short-term, trauma-informed, telephone-based support to victim-survivors as they navigate safety and access to services.
• Assess risk, help complete applications, maintain accurate records, and connect clients with supports.

Education

Relevant degree

Job description

Telstra Health in Sydney, NSW, is seeking expressions of interest for Support Specialist roles in the Leaving Violence Program across Australia. You will provide short-term, trauma-informed, telephone-based support to victim-survivors as they navigate safety and access to services.

In a structured environment, you will assess risk, help complete applications, maintain accurate records, and connect clients with the right supports. A relevant degree and WWCC/National Police Check are encouraged.