Philanthropy Officer - Mid Level

Compassion Australia; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Salary packaging and tax‑free benefits

Learning opportunities and career发展

Volunteer and field trip opportunities

Employee wellbeing support (EAP)

Job summary

Compassion Australia is seeking a Mid-Level Giver Partnerships Manager to foster relationships with mid-level givers, crafting personalised opportunities to deepen their connection to Compassion’s mission. You will operate within the Strategic Giving Team, using CRM insights to identify growth opportunities and steward a donor portfolio.

A confident, curious and organised relationship builder will nurture donor journeys, collaborate across teams and contribute to meaningful fundraising outcomes

Qualifications

• Demonstrated experience in relational fundraising and donor relationship management.
• Strong emotional intelligence and communication skills across channels (phone, email, face-to-face).
• Strong CRM, data and research skills to inform portfolio management.
• Excellent organisation and time management to plan donor activity and events.
• Solid understanding of mid-level fundraising and moves management.
• Knowledge of donor experience including retention and lifetime value.
• Experience in prospecting, lead generation and donor qualification with targets.
• Qualifications in fundraising, ministry, sales, marketing, events, communications or related field desirable.

Responsibilities

• Cultivate and grow a portfolio of mid-level givers through personalised relationship management.
• Design and deliver tailored stewardship, cultivation, solicitation and engagement activities.
• Build understanding of donor motivations, interests, capacity and communication preferences.
• Proactively engage donors through warm and timely phone, email and mail communication.
• Develop and maintain Donor Engagement Plans and portfolio planning tools.
• Maintain accurate CRM records and use donor data to inform activity.
• Identify, qualify and progress potential Major Giver leads within the mid-level portfolio.
• Collaborate with internal teams to strengthen donor journeys and fundraising opportunities.
• Develop donor communications, proposals and impact updates in line with brand standards.
• Align work with Compassion's Mission and values.

Skills

Relational fundraising

Donor relationship management

CRM/data analysis

Communication

Time management

Moves management

Prospecting & qualification

Stakeholder collaboration

Education

Bachelor’s degree in fundraising/marketing/nonprofit management

Tools

CRM software

Job description

Mid-Level Partnership Manager
Compassion Australia | NFP
Permanent, Full-Time
Hybrid | Open to Location (Sydney or Newcastle preferred)

About Compassion

Compassion Australia is a purpose-driven (NFP) Christian organisation committed to releasing children from poverty in Jesus' name. Working alongside sponsors, supporters and church partners, we help fund and strengthen local church-led child development programs in over 25 countries, creating lasting impact for children, families and communities.

About the Role

As the Mid-Level Giver Partnerships Manager, you will build and grow meaningful relationships with Compassion Australia's mid-level givers, creating personalised opportunities for donors to deepen their connection to Compassion and the impact of their generosity. Working as part of the Strategic Giving Team and reporting to the Strategic Giving Partnerships Lead, you'll proactively engage, cultivate and steward a portfolio of donors, using research, CRM insights and strong relationship skills to identify opportunities to grow giving and develop potential major giver relationships. It's a role for a confident, curious and organised relationship builder who enjoys connecting with people and is motivated by meaningful fundraising outcomes and Compassion's mission to release children from poverty, in Jesus' name.

Key Accountabilities

• Cultivate and grow a portfolio of mid-level givers through personalised relationship management and meaningful donor engagement.
• Design and deliver tailored stewardship, cultivation, solicitation and engagement activities that connect donors to the impact of their generosity.
• Build strong understanding of donor motivations, interests, capacity and communication preferences to identify opportunities for deeper engagement.
• Proactively engage donors through warm and timely phone, email and mail communication, with thoughtful preparation, follow-up and clear next steps.
• Develop and maintain Donor Engagement Plans and other portfolio planning tools to guide personalised and purposeful donor engagement.
• Maintain accurate CRM records and use donor data, engagement history and giving trends to identify opportunities and inform portfolio activity.
• Identify, qualify and progress potential Major Giver leads within the mid-level portfolio, partnering with Major Giver Partnership Managers on appropriate handovers.
• Collaborate with internal teams to strengthen supporter journeys, communications, stewardship initiatives and fundraising opportunities.
• Develop high-quality donor communications, proposals, impact updates and internal documentation that support meaningful engagement and align with Compassion's brand and fundraising standards.
• Align work with Compassion's Mission, Strategy, values and team priorities, contributing to financial and non-financial outcomes.

What You'll Bring

• Demonstrated experience in relational fundraising, building authentic donor relationships, delivering great supporter experiences and achieving financial and non-financial targets.
• Strong emotional intelligence and communication skills, with the ability to listen, ask thoughtful questions and adapt your approach across phone, email and face-to-face engagement.
• Strong CRM, data and research skills, with the ability to use donor insights to understand motivations, identify opportunities and manage an effective portfolio.
• Excellent organisation and time management, with the ability to independently plan donor activity, prioritise follow-up, manage projects and events, and balance relationship-building with accurate administration.
• Sound understanding of mid-level fundraising and moves management, including qualification, cultivation, stewardship, segmentation, portfolio planning and pathways into major and planned giving.
• A strong understanding of supporter experience, including satisfaction, retention, acquisition and lifetime value, and the ability to collaborate across teams to improve donor journeys.
• Experience in prospecting, lead generation and donor qualification, including warm and cold calling, personalised email engagement and working to targets. Experience in event and project management is highly desirable.
• A proven track record of achieving and exceeding targets, with qualifications in fundraising, ministry, sales, marketing, events, communications or a related discipline highly desirable. Knowledge of global poverty, development and the Australian Christian landscape. Experience in the For Purpose, Christian or corporate sector is desirable.

Why join Compassion Australia?

• A mission you'll believe in: Every role contributes to releasing children from poverty in Jesus' name.
• Supportive team culture: Work with people who genuinely care about each other and the mission.
• Boost Your Take-Home Pay: Access up to $15,900 in tax-free benefits for everyday expenses
• Hybrid flexibility: Balance office collaboration with the flexibility to work from home.
• Professional growth: Access learning opportunities, meaningful projects and career development.
• Employee benefits: Enjoy salary packaging, additional leave options, paid volunteering and field trip opportunities and access to EAP & wellbeing support.

At the heart of Compassion’s ministry is a relentless passion to act on our faith and empower every child left vulnerable by poverty. Our work is Christ-centred, child-focused, and church-based. The successful candidate will be strongly aligned to the values of this leading Christian not-for-profit organisation.
We’re looking for someone with a heart for Compassion’s work and equipped with the right skills and experience to fit the role. So even if your experience doesn’t tick every item on our list, we’d still love to hear from you.