Pet Retail Store Manager — Lead with Purpose & Growth

Petbarn; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Discounts on Petbarn products

Novated leasing

Workplace benefits program

Health insurance discounts

Employee Assistance Program

Job summary

Petbarn Ferny Grove is seeking a Full Time Store Manager to lead daily store operations, sales, and customer service. You will train and coach a team, uphold store standards, manage costs, and drive KPI achievement while delivering a pet-focused, customer-centric shopping experience.

This role suits an experienced, hands-on retail leader with a passion for animals who can foster a positive team culture and contribute to the community through Petbarn Foundation and related programs.

Qualifications

• A hands-on leader with retail management experience.
• Experience in high-volume retail environments is valued.
• Strong team training and coaching abilities.
• Customer-focused with KPI accountability.
• Organised and detail-oriented with a focus on store performance.

Responsibilities

• Manage and maximise the overall success of the Ferny Grove store.
• Create a customer-centric environment and achieve sales targets.
• Deliver consistent store standards and manage costs.
• Train and coach the store team to deliver service excellence.
• Lead a hands-on, people-focused retail team and maintain a positive culture.

Job description

Petbarn Ferny Grove is seeking a Full Time Store Manager to lead daily store operations, sales, and customer service. You will train and coach a team, uphold store standards, manage costs, and drive KPI achievement while delivering a pet-focused, customer-centric shopping experience.

This role suits an experienced, hands-on retail leader with a passion for animals who can foster a positive team culture and contribute to the community through Petbarn Foundation and related programs.