Pet Retail Leader: Assistant Store Manager

Petbarn; Hervey Bay; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Discounts across Petbarn

Greencross Vets discounts

Novated leasing

Workplace benefits program

Health insurance discounts

Employee Assistance Program

Development opportunities

Petbarn Foundation involvement

Job summary

Petbarn Hervey Bay is seeking a hands-on Assistant Store Manager to support the Store Manager in delivering strong sales, customer service, and store standards. You’ll lead a high‑performing team, coach staff, and drive KPI outcomes in a busy, pet‑loving retail environment.

Two years in a high‑volume retailer and at least 1 year in a supervisory role are required. Join a brand that values passion for pets, teamwork, and development opportunities.

Qualifications

• Two years' experience in a high‑volume retailer.
• Strong retail management/supervision (or similar).
• Hands‑on leader with coaching ability.
• Proven ability to lead a team and engage staff.

Responsibilities

• Assist Store Manager to maximise store performance.
• Lead customer‑centric service and achieve sales budgets.
• Train, coach and develop the store team.
• Maintain store standards and manage costs.

Skills

Retail leadership

Team coaching

Customer service

KPI driven

Organised

Tools

POS systems

Job description

Petbarn Hervey Bay is seeking a hands-on Assistant Store Manager to support the Store Manager in delivering strong sales, customer service, and store standards. You’ll lead a high‑performing team, coach staff, and drive KPI outcomes in a busy, pet‑loving retail environment.

Two years in a high‑volume retailer and at least 1 year in a supervisory role are required. Join a brand that values passion for pets, teamwork, and development opportunities.