Pet Retail Lead - Assistant Store Manager

Petbarn; Norwood; Remote; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Discounts across Petbarn and Greencro

Novated leasing

Employee Assistance Program (EAP)

Career growth opportunities

Job summary

Petbarn in Norwood is seeking a full-time Assistant Store Manager to lead a high-volume retail team and drive store performance. You’ll coach staff, manage budgets, and deliver exceptional customer experiences while building a culture of engagement and accountability.

You’ll work closely with the Store Manager to maximise sales, maintain standards, and implement practical training to grow our pet-loving community. A passion for animals and strong leadership are essential.

Qualifications

• Two years’ experience with a high-volume retailer.
• Minimum 1 year in management.
• Proven ability to lead a team with engagement and accountability.

Responsibilities

• Support Store Manager to manage and maximise store performance.
• Create a customer-centric environment and achieve sales budgets; deliver store standards and control costs.
• Train and coach the store team to deliver service excellence.

Skills

Retail leadership

Team leadership

Customer focus

Job description

Petbarn in Norwood is seeking a full-time Assistant Store Manager to lead a high-volume retail team and drive store performance. You’ll coach staff, manage budgets, and deliver exceptional customer experiences while building a culture of engagement and accountability.

You’ll work closely with the Store Manager to maximise sales, maintain standards, and implement practical training to grow our pet-loving community. A passion for animals and strong leadership are essential.