Pet-Driven Retail Assistant – Growth & Perks

Petstock Group; Sydney; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Career growth programs

Mental health support

Health and wellbeing benefits

Parental leave paid

Team and family benefits

Community partnerships

Job summary

Petstock Group in Sydney is seeking a customer‑focused retail team member to deliver exceptional service and help customers choose the best products for their pets. You will maintain inviting store displays, support sales targets, and ensure safe, friendly interactions.

Weekend and public holiday availability is required, with opportunities for growth and benefits across Petstock Group and Woolworths Group.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility and ability to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets.
• Complete memorable sales transactions, aiming to reach set store sales goals.
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock.
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current.
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day.
• Strong safety mindset with commitment to create a culture of safety within your team.

Skills

Customer service

Retail experience

Sales target achievement

Interpersonal skills

Physical fitness

Weekend availability

Job description

Petstock Group in Sydney is seeking a customer‑focused retail team member to deliver exceptional service and help customers choose the best products for their pets. You will maintain inviting store displays, support sales targets, and ensure safe, friendly interactions.

Weekend and public holiday availability is required, with opportunities for growth and benefits across Petstock Group and Woolworths Group.