Casual Pet Retail Sales Associate

Petstock Group; Horsham; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Mental health support

Paid parental leave

Staff discounts

Local hiring focus

Job summary

Petstock Group is hiring in Horsham, Victoria for a retail team member role focused on delivering outstanding customer service for pets and their owners. You will engage customers, share pet care knowledge and guide product selections in a dynamic store environment.

Join a passionate team that values community, wellbeing, and local impact. Weekend and public holiday availability is required, with opportunities for growth and benefits across the Petstock Group and Woolworths Group.

Qualifications

• Passion for animals and delivering excellent customer service.
• Experience in a similar retail environment.
• Physically capable of lifting up to 20 kg and flexible to weekends/holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets.
• Complete memorable sales transactions, aiming to reach set store sales goals.
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock.
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current.
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day.
• Strong safety mindset with commitment to create a culture of safety within your team.

Skills

Customer service

Retail sales

Interpersonal skills

Team player

Job description

Petstock Group is hiring in Horsham, Victoria for a retail team member role focused on delivering outstanding customer service for pets and their owners. You will engage customers, share pet care knowledge and guide product selections in a dynamic store environment.

Join a passionate team that values community, wellbeing, and local impact. Weekend and public holiday availability is required, with opportunities for growth and benefits across the Petstock Group and Woolworths Group.