Pet Care Retail Sales Specialist

petstock; Eltham; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Career growth programs

Pet benefits

Mental health support

Parental leave

Job summary

Petstock is hiring for a store role where you will deliver outstanding customer service and expert product knowledge for pets. You will engage with customers to recommend care and products while helping maintain attractive, well-stocked shelves. The role supports a positive, safety-minded team environment in a busy retail setting.

Join a diverse, pet-loving team with opportunities for growth and community involvement within the Petstock network.

Qualifications

• Passion for animals and providing excellent customer service.
• Experience in a retail environment is preferred.
• Ability to achieve and exceed sales targets.
• Strong interpersonal skills to build relationships with customers and team.
• Physically able to lift products up to 20 kg.
• Flexibility to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service and create memorable interactions with customers.
• Educate customers on pet care and product recommendations.
• Complete sales transactions and strive to reach store sales goals.
• Maintain high store presentation and replenish stock as needed.
• Keep up-to-date with pet care knowledge and products.
• Contribute to a fun, supportive in-store culture and safety mindset.

Skills

Customer service

Sales targets

Interpersonal skills

Team player

Physical fitness

Education

High school diploma or equivalent

Tools

POS system

Stock replenishment

Job description

Petstock is hiring for a store role where you will deliver outstanding customer service and expert product knowledge for pets. You will engage with customers to recommend care and products while helping maintain attractive, well-stocked shelves. The role supports a positive, safety-minded team environment in a busy retail setting.

Join a diverse, pet-loving team with opportunities for growth and community involvement within the Petstock network.