Pet Retail Sales Champion

Petstock Group; Eltham; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Career growth programs

Family & pet benefits

Mental health support

Sonder service access

Paid parental leave

Additional paid leave

Job summary

Petstock Group is looking for an enthusiastic retail team member who loves pets and helping people. You will deliver exceptional customer service, educate customers on pet care, and strive to meet store sales goals in a friendly, inclusive environment.

You’ll help maintain store presentation, refresh stock, and stay up-to-date on products, with a strong safety mindset and supportive team culture across our brand network.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales target.
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility to work weekends and public holidays.
• Knowledge of horses and livestock preferred.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Inspire and educate customers on the best care and products for their pets.
• Complete memorable sales transactions, aiming to reach store sales goals.
• Maintain a high standard of store presentation and replenish stock as needed.
• Keep knowledge up to date on pet care, products, and services.
• Contribute to a fun, supportive in-store culture and embody a strong safety mindset.

Job description

Petstock Group is looking for an enthusiastic retail team member who loves pets and helping people. You will deliver exceptional customer service, educate customers on pet care, and strive to meet store sales goals in a friendly, inclusive environment.

You’ll help maintain store presentation, refresh stock, and stay up-to-date on products, with a strong safety mindset and supportive team culture across our brand network.