Pet Care Retail Specialist

Petstock Group; Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

Petstock Group is seeking passionate team members to deliver exceptional customer service for pets and rural products. You will engage with customers, share knowledge on pet care, and contribute to a friendly, fast-paced store environment.

Join a supportive team that values safety, ongoing learning, and a positive customer experience while helping customers care for their animals and land.

Qualifications

• A passion for animals and providing the best customer service.
• Experience in a similar retail environment.
• Demonstrated drive to achieve and exceed sales targets.
• Strong interpersonal skills with ability to build relationships with customers and team mates.
• Physically able to lift products up to 20kgs and work weekends/public holidays.

Responsibilities

• Provide exceptional customer service with memorable, meaningful interactions.
• Inspire and educate customers on the best care and products for their pets.
• Complete sales transactions and help reach store sales goals.
• Keep the store looking its best and ensure latest stock is on shelves.
• Stay up-to-date on pet care, products, and services offered.

Skills

Customer service

Retail

Sales

Teamwork

Job description

Petstock Group is seeking passionate team members to deliver exceptional customer service for pets and rural products. You will engage with customers, share knowledge on pet care, and contribute to a friendly, fast-paced store environment.

Join a supportive team that values safety, ongoing learning, and a positive customer experience while helping customers care for their animals and land.